Temporary Ncf Administrative Assistant

4C•Orlando, FL

1d•Onsite

About The Position

The Temporary Administrative Assistant provides general administrative support and clerical services at the West Orange Neighborhood Center for Families. The role provides information orally and in writing to internal and external customers and staff, supports program participation and communications, and assists with office and community activities. The position works in an office environment and may require reporting to various locations.

Requirements

Graduate from an accredited high school or possess an acceptable equivalency diploma.
One year of experience performing clerical duties.
Knowledge of English language structure, word meanings and spelling, composition, and grammar.
Knowledge of administrative and clerical procedures and systems, including word processing, records management, form design, office procedures, and terminology.
Ability to operate a personal computer and common office equipment, including a 10-key calculator.
Knowledge of word-processing, spreadsheet, presentation, and database software, including MS Word, Excel, and PowerPoint.
Ability to navigate the Internet.
Ability to maintain confidentiality and develop and maintain constructive working relationships.
Ability to understand and follow oral and written instructions and use good judgment and initiative.
Ability to communicate effectively with internal and external contacts in person, in writing, by telephone, or by email, using speaking, listening, and writing skills.
May be required to demonstrate typing at a minimum of 35 correct words per minute.
Ability to listen with empathy and work and communicate with people from varied multicultural backgrounds and socioeconomic levels.
Sensitivity to the needs, abilities, beliefs, and attitudes of people inside and outside the Agency, including clients and coworkers.
Valid Florida Driver’s License and daily access to reliable transportation for commuting and travel to off-site locations.
Ability to operate a motor vehicle for travel to multiple off-site locations.
Ability to sit for extended periods, access file cabinets, and lift, push, pull, and carry up to 35 pounds; ability to transport materials and deliver them to program areas.
Auditory, verbal, and visual capabilities sufficient for communication by phone and in person.
Ability to perform essential job functions safely and successfully, meet applicable productivity standards, maintain reasonably regular and punctual attendance, and comply with Agency personnel policies.

Nice To Haves

Experience in a social service or community collaborative setting.

Responsibilities

Greet the public and direct visitors to appropriate staff; answer incoming calls, transfer calls, and complete facsimile activities.
Make appointments, provide information to the public, schedule client appointments, and register program participants.
Collect and prepare data for computer entry, and enter information into reports, case records, form letters, invoices, agendas, contracts, and other materials.
Track participant activities and communicate program information, including days, hours, eligibility, organization, enrollment deadlines, and staff contact information.
Gather information from various sources to answer correspondence, prepare reports, and provide information to the public or staff.
Sort and file materials; maintain records and files; and type and initiate correspondence, memoranda, reports, contracts, and other documents.
Order or gather supplies and deliver them to program areas as needed.
Set up and break down participant program areas as needed.
Assist at community events as assigned.
Participate in the Agency’s Quality Improvement Program.