Administrative Assistant

Impact Fire•Greensboro, NC

12d•Onsite

About The Position

Impact Fire Services is seeking an Administrative Assistant to support the Office Manager in our Greensboro, NC location. We are looking for an individual who is efficient and comfortable being a member of a team. The ability to multi-task, while maintaining complex schedules and managing administrative support, is essential in this position. The ideal candidate for this job is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position.

Requirements

Administrative Assistant experience
Strong background in Accounts Receivable, billing and collections
Current use of MS Office Suite (Word, Excel) in a proficient manner
Ability to analyze and revise operating practices to improve efficiency
Detail oriented and comfortable working in a fast-paced office environment
Exceptional communication skills
Superior organization skills and dedication to completing projects in a timely manner
Customer Service - provide helpful, courteous, accessible, responsive and knowledgeable support to staff, clients, and others at all times
Problem Solving - Identifies potential issues, find solutions by looking beyond the obvious, and apply effective methods for solving problems to support the business objectives.
Strong interpersonal/communication skills
Detailed oriented and demonstrate a high degree of accuracy when performing data entry

Responsibilities

Greeting visitors upon arrival to the office
Manage workflow ensuring that deadlines are met and work is completed correctly
Assist in scheduling work for field employees
Assist with collection calls on outstanding invoices
Dispatching technicians to perform service at customer sites.
Answering phone calls and email messages
Provide customer support as needed.
Scheduling service for customers as needed.
Implement and monitor programs as directed by management, and see the programs through to completion
Assume responsibility for maintenance of office equipment, including computers, copy machines and fax machines
Maintain office supplies by checking inventory and order items