Administrative Assistant

CityBus • Lafayette, IN

3d • $18 - $22 • Onsite

About The Position

CityBus is seeking an organized and service-oriented Administrative Assistant to join their Customer Experience team. This position serves as the primary point of contact for customers, visitors, and employees, delivering professional customer service while supporting front desk operations, administrative functions, fare media sales, and recordkeeping. The Administrative Assistant helps create a positive experience for everyone who interacts with CityBus by providing accurate information, managing inquiries, maintaining records, and ensuring daily office operations run efficiently. The role involves being the welcoming face of CityBus, helping customers navigate public transportation services, supporting employees and visitors, and contributing to the efficient operation of an organization dedicated to serving the community.

Requirements

• High School Diploma or equivalent required.
• Three (3) years minimum experience in an administrative, clerical, or customer service role.
• Must meet agency standards for motor vehicle licensing.
• Must meet agency standards for drug screening.
• Must meet agency standards for criminal background clearance.

Nice To Haves

• Associate degree preferred.

Responsibilities

• Serve as the primary point of contact for customers, visitors, and employees.
• Deliver professional customer service.
• Support front desk operations.
• Handle administrative functions.
• Manage fare media sales.
• Perform recordkeeping.
• Provide accurate information.
• Manage inquiries.
• Maintain records.
• Ensure daily office operations run efficiently.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED