Administrative Assistant/Travel Coordinator

National Minority Supplier Dev•Washington, DC

1d•$55,600 - $65,000

About The Position

The Administrative Assistant will provide administrative and operational support for People & Culture, certification processes, and travel coordination. This role is responsible for maintaining CRM databases, facilitating certification calls, and managing a travel portfolio for employees and leadership. The ideal candidate is highly organized, detail-oriented, proficient in administrative systems, and able to manage multiple deadlines while maintaining accuracy and confidentiality.

Requirements

Associate’s degree or equivalent work experience in administrative support and customer service
Strong Microsoft suite skills including Word, Excel, PowerPoint, Teams, and Outlook
Ability to multi-task with minimal supervision
Ability to effectively communicate with various levels of internal and external stakeholders including C-Suite executives
Strong communication, presentation, and organizational skills
Knowledge of travel management and coordination
Excellent phone etiquette

Responsibilities

Prioritize and manage incoming communications (phone calls, emails, mail), responding or redirecting as appropriate.
Greet and welcome visitors in a professional and courteous manner.
Manage the front desk area, including maintaining a clean and organized reception space.
Schedule appointments, meetings and conference room bookings.
Receive, sort and distribute mail and deliveries.
Assist with administrative tasks such as data entry, filing and document preparation.
Maintain office supplies and coordinate with vendors as needed.
Support internal teams with special projects and general office operations.
Provide high-level administrative support to new and existing MBE’s requesting application status and updates.
Assist users with basic system login issues such as password resets, account lockouts, and access guidance.
Escalate technical problems to the IT department when necessary.
Provide administrative support to the Certification Department.
Arranging travel for employees: Involves booking flights and accommodations.
Managing Itineraries: to create and oversee travel itineraries, ensuring all details align with travel requirements. Communicate travel plans with staff travelers.
Monitoring travel policy compliance: Ensuring adherence to company travel policy and addressing any issues that arise.
Coordinating the scheduling of hotel or base housing accommodations as applicable.
Coordinating vehicles and scheduling pick-up and drop-off times.
Assisting in processing necessary travel documentation.