Administrative Assistant/Referral Coordinator

Spurwink Services • South Portland, ME

9d • Onsite

About The Position

The Center for Safe and Healthy Families is staffed by a multidisciplinary team of professionals including Psychologists, Social Workers, Pediatricians, and Nurse Practitioners who provide child-friendly, expert evaluations of children who may have been abused. The referral specialist is the first point of contact for families and professionals seeking our services. The schedule is Monday-Friday 9am-5pm and the position pays $19.00-$22.50 per hour.

Requirements

• HS diploma or GED required
• Must have effective oral and written communication skills.
• Must have experience with electronic databases, electronic communication, and personal computers.
• Must be highly adaptive, organized and able to respond to disruptions while completing essential duties.
• Must show initiative and good problem-solving skills.

Nice To Haves

• some bachelor preferred
• Proficiency with Microsoft Office, Excel, and Electronic Health Records preferred.

Responsibilities

• Help prospective clients, families, and professionals access services via telephone, email, fax, or in person.
• Demonstrate extensive knowledge of Spurwink's service array so that inquiries can be thoughtfully discussed and referrals supported.
• Respond to callers using empathy and active listening skills.
• Schedule appointments in a timely fashion.
• Provide support to medical providers.
• Perform other administrative duties as needed.
• Cover and manager front desk phones.
• Coordinate with the Department of Health and Human Services.
• Collect and organize data.
• Perform other administrative duties as needed.

Benefits

• Health/Dental/Vision
• Pet Insurance
• Employer Paid Life Insurance and Short/Long Term Disability
• Retirement Account with Matching Contribution (after one year of service)
• Scholarships to ME Community Colleges
• Tuition Reimbursement
• 25% Tuition Reimbursement for UNE Master of Social Work Program
• Eligible employer for the Public Service Loan Forgiveness (PSLF) Program
• Quality Supervision and Paid Training Opportunities
• Career Advancement Opportunities
• Flexibility of Schedules
• Generous Paid Time Off
• Opportunity for Same Day Pay
• Health Plan Enrollees – Access to Several Discounts (Hotels, Electronics, Auto, Groceries, Event Tickets, and More)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED