Administrative Assistant/Receptionist

Gene Ptacek & Son Fire Equipment • Brooklyn, OH

5d • Onsite

About The Position

Join our team as the first point of contact for customers, vendors, and visitors. We're looking for a friendly, organized, and detail-oriented professional who thrives in a fast-paced office environment and enjoys supporting multiple departments. This role is ideal for someone who provides exceptional customer service while keeping daily administrative operations running smoothly.

Requirements

• Excellent customer service and communication skills.
• Strong organizational and time management abilities.
• High attention to detail and accuracy.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong problem-solving skills and a positive, team-oriented attitude.
• Basic math and computer skills.
• Comfortable using standard office equipment and business software.
• High school diploma or equivalent required.

Nice To Haves

• Previous Accounts Receivable or billing experience is a plus.
• Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint preferred.
• Experience in an administrative, receptionist, or customer service role preferred.

Responsibilities

• Answer and direct incoming calls using a multi-line phone system.
• Welcome and assist customers, vendors, and visitors.
• Provide administrative support to managers and office staff.
• Prepare, process, and maintain documents, reports, and records.
• Assist with data entry, quotes, and document verification.
• Process customer payments and assist with light collections.
• Support the Accounts Receivable/Billing team with administrative tasks.
• Maintain office supplies, filing systems, and office contact lists.
• Assist with client mailings, correspondence, and special events.
• Perform other administrative duties as needed to support the business.

Benefits

• Competitive pay
• Comprehensive benefits
• Stable, full-time position with opportunities to grow.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED