Administrative Assistant/Receptionist

Osage Nation Health CenterPawhuska, OK
Onsite

About The Position

The facility receptionist's primary role is to be the first point of contact for visitors and callers to Administration, and/or other offices within the health center, providing a welcoming and professional first impression. They manage the front desk, handle incoming communication, and perform various administrative tasks to support daily operations. This includes greeting guests, answering phones, managing correspondence, and maintaining the reception area. The Administrative Receptionist provides support to the executive team, as well as to the administration staff and other clients and contractors.

Requirements

  • High School Diploma or Equivalent is required.
  • At least two (2) years of experience working in an office setting required.
  • Must be CPR (BLS) certified within 90 days.
  • Must be HIPAA and Privacy Act trained within 90 days.
  • Must have excellent customer service skills and present a friendly and professional demeanor, with the ability to handle various customer interactions.
  • Requires the ability for extended lengths of time.
  • Requires a high level of personal integrity, confidentiality and ethics.
  • Requires a high level of problem-solving skills.
  • Requires willingness and ability to learn new skills, including travel to conferences and training sessions either as an attendee or participant, or both.
  • Excellent Communication Skills: Both verbal and written, to interact effectively with visitors and staff.
  • Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain a well-organized workspace.
  • Computer Skills: Proficiency in using office software (word processing, email, etc.) and basic computer operations.
  • Professionalism: Maintaining a professional appearance and demeanor at all times.
  • Requires ability to use Microsoft Office Suite programs.
  • Requires good interpersonal communication and teamwork skills.
  • Must be able to pass a criminal background check.
  • Must be able to pass drug/alcohol testing.
  • Must have a valid driver’s license and clean driving record – may be required to drive GSA or tribal vehicles.

Responsibilities

  • Greet guests
  • Answer phones
  • Manage correspondence
  • Maintain the reception area
  • Provide support to the executive team, administration staff, clients, and contractors
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