Administrative Assistant & Receptionist

State Fire Idaho • Chubbuck, ID

5h • $18 - $20 • Onsite

About The Position

State Fire Idaho is hiring a dependable, detail-oriented Receptionist & Administrative Assistant to serve as the front line of our Pocatello office. This role is essential to keeping daily operations running smoothly, supporting multiple departments, and delivering a professional experience to customers and partners. We’re looking for someone who takes pride in organization, follows through without reminders, and wants to grow in a stable, fast-moving company. If you value ownership, consistency, and being part of a team that relies on you, you’ll thrive here.

Requirements

• Administrative or office experience required
• Strong working knowledge of Outlook, Word, and Excel
• High school diploma or equivalent
• Highly organized with strong attention to detail
• Able to manage multiple priorities with minimal oversight
• Clear, professional communication skills
• Comfortable learning new systems and processes
• Team-oriented with strong personal accountability

Nice To Haves

• You follow through without reminders
• You catch errors before they become problems
• You take ownership instead of waiting for direction
• You value reliability and being a consistent part of a team

Responsibilities

• Answer incoming calls and route them efficiently
• Greet and assist walk-in customers professionally
• Serve as a reliable first point of contact for clients and vendors
• Review and approve invoices for the extinguisher department
• Prepare customer documentation (COIs, W9s, and related requests)
• Support leadership with overflow and priority tasks
• Coordinate hotel reservations for out-of-town service teams
• Assist with data entry and cross-train on payment processing
• Maintain accurate, organized records
• Learn internal systems quickly and adapt to new tools
• Take initiative when gaps arise rather than waiting for direction

Benefits

• Complete medical, dental, and vision insurance options
• IRA with company match
• Company-paid $50,000 life insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED