Administrative Assistant / Receptionist

Aston Carter•Westport, CT

6d•Onsite

About The Position

This fully onsite receptionist role provides essential administrative and front desk support in a growing office environment. You will serve as the first point of contact for visitors and callers, deliver high-quality customer service, and ensure smooth day-to-day operations through accurate data entry, clerical support, and efficient use of Microsoft Office and email tools.

Requirements

At least 1 year of experience in an administrative, administrative support, or receptionist role.
Strong communication skills, both in person and over the phone.
Proven ability to multitask and manage several responsibilities at once.
Customer service experience, ideally in a front desk or reception environment.
Proficiency in Microsoft Office, including tools such as Word, Excel, and Outlook.
Accurate data entry skills and strong attention to detail.
Experience with clerical tasks such as filing, scanning, and organizing documents.
Ability to provide receptionist and secretarial support in a professional office setting.
Comfort using email and basic office technology to support daily operations.

Nice To Haves

Experience/interest in administration or receptionist work.
Experience providing administrative assistance to multiple stakeholders.
Demonstrated ability to deliver friendly and professional receptionist customer service.
Strong organizational skills and a proactive approach to supporting a busy office.
Ability to remain composed and professional when interacting with a wide variety of personalities.

Responsibilities

Greet visitors warmly at the front desk, provide clear information, and direct them to the appropriate person or area.
Answer, screen, and route phone calls and emails promptly while maintaining a professional and courteous manner.
Perform general administrative and clerical duties, including filing, scanning, copying, and organizing documents.
Handle data entry tasks accurately and efficiently, maintaining up-to-date records and databases.
Use Microsoft Office applications to prepare, edit, and format documents, spreadsheets, and basic reports as needed.
Manage incoming and outgoing mail and packages, ensuring they reach the correct recipients in a timely manner.
Support internal teams with administrative assistance, such as scheduling, coordinating basic logistics, and organizing information.
Maintain an organized and welcoming reception area that reflects a professional office environment.
Communicate clearly and effectively with a wide range of individuals, including staff, visitors, and external contacts.
Balance multiple tasks and priorities simultaneously, ensuring deadlines are met and service levels remain high.
Demonstrate patience, professionalism, and adaptability when interacting with diverse personalities and handling various inquiries.