Administrative Assistant / Receptionist

Somersett Owners Association • Reno, NV

3d • Onsite

About The Position

The Administrative Assistant/Receptionist serves as the first point of contact for residents and guests, delivering exceptional customer service while supporting the day-to-day operations of the Club. This role is responsible for managing front desk activities, assisting with registrations and inquiries, providing high-level administrative support across multiple functional areas of the association, and maintaining a welcoming, professional environment.

Requirements

• Strong customer service and interpersonal skills
• Proficiency with office equipment and basic computer applications (Excel, Word, Outlook)
• Ability to handle sensitive information with confidentiality
• Strong organizational skills and attention to detail
• High school diploma or equivalent required

Nice To Haves

• Associate degree highly preferred

Responsibilities

• Greet residents and guests in a friendly and professional manner
• Check residents and guests into the system and process applicable fees
• Assist with program registrations, reservations, and payment transactions
• Provide information and guidance to new residents regarding paperwork and facility access
• Maintain a clean, organized, and presentable front desk and common areas
• Answer phone calls, direct inquiries, and relay messages to appropriate staff
• Process sales and ensure merchandise and supplies are adequately stocked
• Sort and distribute incoming mail and deliveries
• Complete opening and closing checklists to ensure operational readiness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED