Administrative Assistant & Reception

SOUTHSIDE CHURCH - MASTER•Richmond, VA

130d•Onsite

About The Position

The Reception & Administrative Assistant supports the Preschool Principal and administration with the daily operational, organizational, and communication functions of Guardian Christian Academy. The role provides support to staff, families, and leadership while maintaining a Christ-centered attitude of service. The person in this position is expected to exemplify a personal relationship with Jesus Christ and demonstrate love, respect, and professionalism in interactions with children, families, and staff. The position requires strong organizational skills, flexibility, confidentiality, and a heart for ministry within Christian education. The candidate must be in wholehearted agreement with Guardian Christian Academy’s Mission, Vision, and Statement of Faith; serve as a Christian role model; and be an active member in good standing at a local evangelical church aligned with the school’s Statement of Faith. The candidate should be able to share the Gospel and pray confidently with students or parents when appropriate, demonstrate Christ-like character, follow the Matthew 18 principle in handling conflict, and maintain confidentiality, professionalism, and loyalty to leadership. The role also requires adherence to the Human Resources Manual and school policies, including the school’s standards for professional and modest appearance. The position provides administrative and reception support, including managing communications, documents, records, calendars, office equipment, and budget records. It also serves as the first point of contact for students, families, visitors, vendors, and prospective families and assists with student arrival, dismissal, attendance, and check-in/check-out procedures.

Requirements

Be in wholehearted agreement with Guardian Christian Academy’s Mission, Vision, and Statement of Faith.
Be an active member in good standing at a local evangelical church aligned with the school’s Statement of Faith.
Serve as a Christian role model in attitude, speech, actions, and relationships; be able to share the Gospel and pray confidently with students or parents when appropriate.
Demonstrate Christ-like character, including enthusiasm, courtesy, integrity, kindness, self-control, perseverance, punctuality, and gratitude.
Follow the Matthew 18 principle in handling conflict.
Maintain confidentiality, professionalism, and loyalty to leadership; refrain from gossip or negative communication that could harm unity.
Maintain a professional and modest appearance consistent with school policy and follow the Human Resources Manual and school policies.
Have strong interpersonal and customer-service skills.
Have excellent written and verbal communication skills, using tact and diplomacy.
Be highly organized with strong time management and follow-through.
Be a flexible team player able to manage multiple responsibilities.
Be proficient in Microsoft Word, Excel, Publisher, and PowerPoint.
Be able to navigate and use social media effectively for school communication and promotion.
Be able to work independently while meeting deadlines and commitments.

Nice To Haves

Associate’s Degree or related experience preferred.

Responsibilities

Respond to emails and inquiries in a timely and professional manner.
Prepare, copy, file, and distribute documents, forms, schedules, and communications.
Make and answer phone calls, maintain records, and manage office correspondence.
Schedule and maintain appointments on the Principal’s shared calendar.
Maintain printer equipment and office systems.
Submit receipts and maintain organized budget records.
Warmly greet students, parents, visitors, vendors, and prospective families as the first point of contact.
Answer and direct incoming telephone calls, providing accurate information and exceptional customer service.
Monitor the front office and reception area to maintain a welcoming, organized, and secure environment.
Check visitors in and out according to school safety and security procedures.
Receive, sort, and distribute incoming mail, packages, and deliveries.
Assist parents with student arrivals, early dismissals, attendance questions, and student check-in/check-out procedures.