Administrative Assistant - PT (55999)

YSS•Ames, IA

9d•$15 - $0•Onsite

About The Position

The Administrative Assistant - PT is the friendly face, organized problem-solver, and behind-the-scenes support that helps YSS run smoothly for a few hours every day. In this role, you’ll provide essential support across Human Resources, Support Services, and client record management while helping employees, visitors, and community members have a positive experience. You’ll balance details, deadlines, and the occasional “can you help me with this?” moment with professionalism, care, and a can-do attitude. If you enjoy keeping things organized, helping others succeed, and knowing your work makes a difference, this could be the role for you.

Requirements

High school diploma or equivalent.
Enjoys helping people and providing great customer service.
Comfortable using basic office technology and learning new systems.
Pays attention to details and takes pride in doing things accurately.
Can handle confidential information with professionalism and care.

Nice To Haves

Two or more years of office or administrative experience.
Experience with data entry, records, or general office support.
Friendly, professional communication skills.
Ability to stay organized and keep things moving.
A willingness to pitch in and help wherever needed.
Dependable, friendly, and someone people enjoy working with.
Likes keeping things organized and checking things off the to-do list.
Doesn’t mind answering a phone, greeting a visitor, or helping solve a small problem.
Brings a positive attitude and a willingness to jump in.
Brings respect, kindness, and cultural awareness to every interaction.
Speaks a second language, especially one commonly spoken in the communities we serve.
Navigated recovery from addiction, mental health challenges, trauma, or housing instability.

Responsibilities

Be the welcoming voice on the phone and the friendly face greeting visitors at headquarters.
Help create a positive first impression for employees, clients, and community partners.
Process incoming and outgoing mail, packages, and correspondence.
Log incoming checks and cash with accuracy and attention to detail.
Complete data entry, reports, file maintenance, and special projects that keep the organization organized.
Assist with maintaining client records and confidential documentation.
Support the hiring process by running background checks and helping ensure applicant information is accurate and complete.
Upload and maintain important employee documents in the HR portal.
Update IowaWORKS and other employment systems with new hire information.
Assist with onboarding tasks and employee record maintenance.
Handle sensitive information with care, confidentiality, and professionalism.