Administrative Assistant / Project Manager
About The Position
Under the guidance of the Franchise Partner or Center Manager, the Administrative Assistant / Project Manager performs a wide range of duties to support the timely and profitable delivery of finished products and services to FASTSIGNS customers. The role covers customer relationship development, prospecting, contract bid coordination, sales, material specification, production coordination, scheduling, quality control, and project management. It also coordinates production and installation, supports workflow prioritization, and helps ensure projects are completed to customer and municipal requirements.
Requirements
- High school diploma or equivalent.
- Outgoing, responsive, eager to learn, and able to build relationships.
- Strong listening and organizational skills.
- Ability to sit for long periods of four hours or more.
- Ability to view a computer screen for long periods of four hours or more.
- Ability to work under pressure while producing high-volume, high-quality work.
Nice To Haves
- Two to three years of retail or counter sales experience.
Responsibilities
- Assist the Sales team with site assessments, product specifications, project quotes, and installation planning.
- Coordinate production and installation of final products.
- Collaborate with the team to prioritize workflow and communicate daily with sales, design, and production staff.
- Coordinate subcontractors by defining scopes of work, obtaining quotes, and scheduling.
- Ensure compliance with municipal requirements, including obtaining permits, calling before digging, and maintaining worksite safety.
- Schedule the production board, prepare installation packets, and manage the daily installation schedule.
- Perform quality assurance measures before and after construction.
- Communicate calmly and professionally with employees and customers and handle project-management-related issues.
- Manage multiple projects simultaneously.
- Keep the sales office area neat, clean, and organized.
- Provide backup for overflow production needs, answer phones, and assist at the front counter when other designated staff are unavailable.
- Ensure necessary paperwork is completed in a timely manner.
- Maintain project work queues, notes, and due dates daily.
- Communicate timing, extra charges, and errors to employees so they can keep customers informed.
- Help maintain and improve morale and keep the work environment upbeat and productive.
- Adhere to company policies, procedures, and business ethics codes.
Benefits
- Competitive pay
- Paid vacation and holidays
- Performance bonus
- Ongoing training opportunities
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
