Administrative Assistant / Project Manager

Fastsigns•Lewiston, ID

23h

About The Position

FASTSIGNS #400401 is hiring an Administrative Assistant / Project Manager to support the timely and profitable delivery of finished products and services to customers. Under the guidance of the Franchise Partner or Center Manager, the role covers customer relationship development, prospecting, contract bid coordination, sales support, material specification, production coordination, scheduling, quality control, and project management. The position also helps coordinate subcontractors, permits, installation plans, production workflow, and customer communications.

Requirements

High school diploma or equivalent.
Outgoing, responsive, eager to learn, and able to build relationships.
Strong listening and organizational skills.
Ability to sit for long periods of four or more hours.
Ability to view a computer screen for long periods of four or more hours.
Ability to work under pressure while producing high-volume, high-quality work.

Nice To Haves

Two to three years of retail or counter sales experience.

Responsibilities

Assist the Sales team with site assessments, product specifications, project quotes, and installation planning.
Coordinate production and installation of finished products.
Collaborate with the team to prioritize workflow and communicate daily with sales, design, and production staff.
Coordinate subcontractors by defining the scope of work, obtaining quotes, and scheduling.
Ensure compliance with municipal requirements, including obtaining permits, calling before digging, and coordinating worksite safety.
Schedule the production board, prepare installation packets, and manage the daily installation schedule.
Perform quality assurance before and after construction.
Communicate professionally with employees and customers and handle project-management-related issues.
Manage multiple projects simultaneously.
Keep the sales office area neat, clean, and organized.
Provide backup support for overflow production needs.
Back up phone answering and front-counter assistance when the Franchise Partner, Center Manager, and Sales/Service employees are unavailable.
Complete necessary paperwork in a timely manner.
Maintain project work queues, notes, and due dates daily.
Communicate timing, extra charges, and errors to employees so they can keep customers informed.
Help maintain and improve morale and an upbeat, productive work environment.
Follow company policies, procedures, and business ethics codes.