Administrative Assistant /Office Assistant

Associated Home Care • Boston, MA

39d • $19 - $21 • Hybrid

About The Position

Associated Home Care is a mission-driven organization dedicated to improving the lives of seniors as they age. They are passionate about providing seniors and their families with a comprehensive, vetted, and coordinated in-home service network that is high-touch, tech-enabled, compassionate, and extremely well managed. The company operates in the dynamic home healthcare industry, with a large and growing market opportunity as the baby boomers age and the home becomes the epicenter for care.

The Administrative Assistant role supports Associated Home Care’s office staff, specifically the Scheduling and Recruitment departments. The position reports to the Director of Operations.

Requirements

• High school diploma or equivalent
• 2 + years of administrative office experience
• A proactive, customer service orientation, with the ability to collaborate effectively with internal and external stakeholders.
• Understanding of the company and services that are offered.
• Demonstrated computer skills.
• Strong verbal and written communication skills, including the ability to communicate effectively with people from diverse backgrounds and language skills.
• The ability to handle multiple tasks simultaneously, take initiative without direct supervision, set priorities, and thrive in a fast-paced environment.

Nice To Haves

• Bi-lingual is preferred.

Responsibilities

• Manage Front Desk and Reception area
• Greet Colleagues and Guests as they enter the office.
• Answer and direct phone calls.
• Maintain inventory and ordering of Personal Protective Equipment (“PPE”), general office and kitchen supplies as needed.
• Clean and maintain common spaces.
• Offer technical support to field staff.
• Assists with field staff hiring and orientations.
• Assists Scheduling team with field staff call volume and communicating non-urgent schedule changes.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED