Administrative Assistant, Library Services

Mohave College•Lake Havasu City, AZ

1d•Onsite

About The Position

Join a team dedicated to learning, connection, and service. The Library is seeking an organized and customer-focused Administrative Assistant to support daily operations and help create a welcoming experience for students, employees, and community members. The ideal candidate is dependable, detail-oriented, and comfortable balancing multiple priorities while providing excellent administrative support. If you enjoy working in a collaborative environment, learning new systems, and contributing to student success, we'd love to hear from you.

Requirements

Minimum: High School Diploma/GED and 2 years related experience or 30 semester hours of college credit or an equivalent combination of education, training and experience sufficient to perform the essential functions of the job.
Effective Communications (intermediate level): Receives and learns from feedback. Builds effective formal and informal communication channels. Shows tact and diplomacy while maintaining open, honest dialogue with coworkers and campus partners. Keeps relevant people accurately informed and up-to date of both positive and potentially negative information. Actively listens to and synthesizes perspectives of others.
Customer Focus (Beginner Level): Is respectful to customers, no matter how unreasonable their demands or complaints. Recognizes opportunities to inform customers of services, anticipates future needs and informs about solutions that meet their needs.
Reliability and Commitment (Beginner Level): Consistently meets deadlines with responsiveness. Can be trusted to follow through on commitment. Delivers consistent work. Arrives at work on time.
Tact and Diplomacy (Beginner Level): Responds to all situations in ways that reduce or minimize potential conflict and maintains good working relationships with all constituencies.
Technical Proficiency (Beginning Level); Demonstrates technical proficiency in areas of work-unit’s responsibility. Undertakes basic or routine tasks (in some cases under supervision and technical direction). Has acquired relative experience of the technical job roles and responsibilities. Generally contributes a theoretical understanding of technical terms, concepts and methodologies. Performs tasks specific to area of expertise reliably, skillfully and accurately.
Verbal Expression (Beginner Level): Uses good grammar and diction. Is clearly audible, making good use of volume and intonation.
Word Processing (Beginner Level): Uses standard functions to select, edit, copy, paste, format and spell check text. Creates bulleted and numbered lists, indent and align paragraphs, and uses bordering and shading features.
Teamwork (Beginner Level): Participates in team activities. Works effectively and cooperatively with others. Provides team members with information when requested or as the need arises. Treats others with respect; encourages and appreciates individual contributions. Can be relied upon to make contributions of value to the team. Recognizes the contributions of others. Keeps team members abreast of individual progress.
A complete electronic employment application form.
Cover letter addressing the criteria listed in the job announcement and your qualifications for this position.

Nice To Haves

You enjoy helping others and take pride in providing excellent customer service.
You're organized and detail-oriented, able to manage multiple priorities while keeping things on track.
You're approachable, patient, and professional in your interactions with students, employees, and community members.
You communicate clearly and effectively, both verbally and in writing.
You're comfortable using technology and are willing to learn new systems and processes.
You're dependable, follow through on commitments, and can be counted on to get the job done.
You're able to work independently while contributing positively to a team environment.
You exercise good judgment and know when to take initiative and when to seek guidance.
You're flexible, adaptable, and willing to assist wherever needed to support the Library and its patrons.
You understand the importance of confidentiality and handle sensitive information with discretion.
You have a positive attitude and enjoy contributing to a welcoming, student-centered environment.
You value learning, collaboration, and being part of a team that supports student success.

Responsibilities

Perform basic secretarial support functions using modern office procedures and equipment. Examples include answering phones, preparing correspondence, data entry, maintaining filing systems, processing incoming/outgoing mail and other similar duties.
Gather and provide general program information to students, faculty, staff and the public. Refer issues or concerns to appropriate party for resolution.
Maintain supervisor's or department's calendars, schedule appointments and meetings, including travel as required.
Assist in the preparation of program materials for meetings or other distribution.
May assist in coordinating special events.
Track department budget accounts and office supplies, record expenditures and facilitate supply orders according to established procedures.
Process invoices for payment.
Prepare a variety of college forms required by the daily operation of the program.
May direct student workers or other workers.
May serve as Web content administrator for the area assigned.
With experience, may sometimes be required to work independently.
With increased knowledge of program policies and procedures, may be required to exercise independent judgment and initiative.
May assist in the preparation of program reports required by federal and/or state law.
May administer exams and/or require cash handling.
If assigned to the bookstore, this position will be required to oversee daily operations including planning sales promotions, arranging displays and tracking inventory.
If assigned to career services, assist employers and all members of the college with career oriented activities as they relate to the college.
Work with career counselors to provide awareness of college employer career services and programs.
Provide career training activities on a regular basis to all college personnel.
Adhere to college, federal and state administrative procedures, guidelines, initiatives and directives to ensure compliance with all relevant regulations affecting college operations.
Perform other tasks of a similar nature or level as assigned.