Administrative Assistant IV - School of Education, Behavioral and Social Sciences

Nevada System of Higher Education•Charleston, SC

About The Position

The Administrative Assistant IV provides high-level administrative and operational support to the Dean and the School of Education, Behavioral and Social Sciences. The position serves as a key point of contact for the Dean’s Office and works collaboratively with department chairs, faculty, staff, students, other College departments, NSHE representatives, and external constituents. The role coordinates administrative processes, communications, meetings, records, and special projects to support the efficient day-to-day operation of the Dean’s Office. It requires strong organizational, communication, and problem-solving skills and the ability to manage multiple priorities in a collaborative academic environment. The position reports to the Dean of the School of Education, Behavioral, and Social Sciences. The position is classified Grade 29, Step 1, with a stated starting salary of $50,153.76. It is contingent upon ongoing and available funding. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; schedules may change based on organizational needs.

Requirements

High school graduation or equivalent education, and four years of progressively responsible relevant work experience involving one or more of the following: administrative/program support to professional staff and management; secretarial duties supporting a manager; coordinating communications between a manager, staff, and program clientele; supervision of subordinate staff; or researching information from internal and external sources.
Alternatively, one year of experience as an Administrative Assistant III in Nevada State service, or an equivalent combination of education and experience as described.
Strong organizational, communication, and problem-solving skills, with the ability to manage multiple priorities in a collaborative academic environment.
Ability to handle confidential information with sound judgment and discretion.
Ability to operate equipment required for School meetings.
Resume and cover letter are required application attachments. The resume must detail major duties performed in each job and clearly document qualifying education and experience.

Nice To Haves

Experience providing administrative support in higher education, the public sector, or a similarly complex organizational environment.
Strong proficiency with Microsoft Word, Excel, Outlook, and other business applications.
Experience with Workday or similar enterprise administrative systems.
Ability to learn new software, administrative systems, and College processes.
Experience coordinating meetings, committees, projects, records, or academic administrative processes.
Strong written communication, proofreading, and document-preparation skills.
Demonstrated ability to work effectively with individuals across a variety of departments and organizational levels.
Post-secondary education.

Responsibilities

Provide administrative support to the Dean and assist with the daily operations and priorities of the Dean’s Office.
Serve as a liaison among the Dean’s Office, department chairs, faculty, staff, students, College departments, NSHE representatives, and external constituents as appropriate.
Coordinate communications, correspondence, meetings, calendars, events, and other activities on behalf of the Dean’s Office.
Review and route incoming correspondence, forms, reports, requests, and inquiries to the appropriate individual or department, and follow up as needed.
Maintain organized and confidential electronic and administrative records in accordance with College, NSHE, and applicable records-retention requirements.
Assist department chairs with administrative processes, including contracts, grade appeals, student concerns, and other School-related requests.
Provide administrative coordination support for School committees and processes, including Student Integrity and Student Grade Appeal matters.
Research information and assist with responding to questions or concerns from students, faculty, staff, and other constituents; refer complex or sensitive matters to the appropriate administrator when necessary.
Apply and explain established College, School, and NSHE policies and procedures related to assigned responsibilities.
Coordinate and support special projects, School meetings, events, committees, and workgroups as assigned.
Be present at all School meetings and operate equipment required for those meetings.
Serve as an administrative resource to support School staff and promote consistency, communication, and effective office operations.
Assist with preparing, reviewing, proofreading, and distributing correspondence, reports, forms, presentations, meeting materials, and other documents.
Support assigned administrative processes involving personnel, contracts, leave records, and other School operations.
Maintain and update School information and electronic resources as assigned.
Use the data dashboard or project data when needed.
Exercise sound judgment and discretion when handling confidential information, competing priorities, and matters requiring timely follow-up.
Perform other related administrative and program support duties consistent with the Administrative Assistant IV classification.

Benefits

PERS retirement plan (defined benefit plan) with a stated 19.25% rate.
Vacation and sick leave benefits.
12 paid holidays.
Educational benefits.
Health insurance plans, with flexible spending accounts or health savings accounts available.
Supplemental options including long-term care, short-term disability, and legal coverage.
Tuition discounts at Nevada System of Higher Education institutions, including discounts for spouses, domestic partners, and dependents.
On-campus employee discounts.
Professional and personal development opportunities.
Statewide employee purchase programs.