Administrative Assistant IV - School of Education, Behavioral and Social Sciences

College of Southern Nevada•Charleston, SC

About The Position

The Administrative Assistant IV provides high-level administrative and operational support to the Dean and the School of Education, Behavioral and Social Sciences. The role is a key point of contact for the Dean’s Office and works collaboratively with department chairs, faculty, staff, students, other College departments, NSHE representatives, and external constituents. It coordinates administrative processes, communications, meetings, records, and special projects to support the efficient day-to-day operation of the Dean’s Office. The role requires strong organizational, communication, and problem-solving skills and the ability to manage multiple priorities in a collaborative academic environment. The position reports to the Dean of the School of Education, Behavioral, and Social Sciences. Duties include supporting the Dean and daily office operations; serving as a liaison; coordinating communications, correspondence, calendars, meetings, and events; routing and following up on requests; maintaining confidential records; assisting department chairs with administrative processes; supporting committees and student integrity and grade appeal matters; researching and responding to inquiries; applying established policies and procedures; preparing and reviewing documents; supporting personnel, contract, leave, and other School processes; maintaining School information and electronic resources; and operating equipment and using or projecting data dashboards as needed. Other related administrative and program support duties consistent with the classification may be assigned. The schedule is Monday through Friday, 8 a.m. to 5 p.m. The position is contingent upon ongoing and available funding. The starting salary is $50,153.76 (Classified Grade 29, Step 1).

Requirements

High school graduation or equivalent education and four years of progressively responsible relevant work experience, including one or more of the following: administrative/program support to professional staff and management; secretarial duties supporting a manager; coordinating communications between a manager, staff, and program clientele; supervising subordinate staff; or researching information from internal and external sources.
Alternatively, one year of experience as an Administrative Assistant III in Nevada State service, or an equivalent combination of education and experience as described.
Ability to manage multiple priorities in a collaborative academic environment.
Strong organizational, communication, and problem-solving skills.
Ability to exercise sound judgment and discretion when handling confidential information and sensitive matters.

Nice To Haves

Experience providing administrative support in higher education, the public sector, or a similarly complex organizational environment.
Strong proficiency with Microsoft Word, Excel, Outlook, and other business applications.
Experience with Workday or similar enterprise administrative systems.
Ability to learn new software, administrative systems, and College processes.
Experience coordinating meetings, committees, projects, records, or academic administrative processes.
Strong written communication, proofreading, and document-preparation skills.
Demonstrated ability to work effectively with individuals across departments and organizational levels.
Post-secondary education.

Responsibilities

Provide administrative support to the Dean and assist with the daily operations and priorities of the Dean’s Office.
Serve as a liaison among the Dean’s Office, department chairs, faculty, staff, students, College departments, NSHE representatives, and external constituents.
Coordinate communications, correspondence, meetings, calendars, events, and other activities for the Dean’s Office.
Review and route incoming correspondence, forms, reports, requests, and inquiries, and follow up as needed.
Maintain organized and confidential electronic and administrative records in accordance with College, NSHE, and applicable records-retention requirements.
Assist department chairs with contracts, grade appeals, student concerns, and other School-related administrative requests.
Coordinate administrative support for School committees and processes, including Student Integrity and Student Grade Appeal matters.
Research information and help respond to questions or concerns, referring complex or sensitive matters to the appropriate administrator when necessary.
Apply and explain established College, School, and NSHE policies and procedures related to assigned responsibilities.
Coordinate and support special projects, School meetings, events, committees, and workgroups.
Attend all School meetings and operate equipment required for those meetings.
Serve as an administrative resource to School staff and promote consistency, communication, and effective office operations.
Prepare, review, proofread, and distribute correspondence, reports, forms, presentations, meeting materials, and other documents.
Support assigned administrative processes involving personnel, contracts, leave records, and other School operations.
Maintain and update School information and electronic resources as assigned.
Use the data dashboard or project data when needed.
Exercise sound judgment and discretion with confidential information, competing priorities, and matters requiring timely follow-up.
Perform other related administrative and program support duties consistent with the Administrative Assistant IV classification.