Administrative Assistant III

Department of Public SafetyAustin, TX
Hybrid

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Administrative Assistant III Job Title: Administrative Asst III Agency: Health & Human Services Comm Department: Professional Review Posting Number: 18977 Closing Date: 07/30/2026 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Range: $3,599.81 - $3,599.81 Pay Frequency: Monthly Salary Group: TEXAS-A-13 Shift: Day Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: Austin MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN YN,YNS

Requirements

  • Experience with computers and software, such as MS Word, MS Excel, and MS PowerPoint.
  • Experience in maintaining records, files or logs; including filing, retrieving, or purging.

Nice To Haves

  • Knowledge of state and federal laws and regulations related to Long-term Care HHSC programs.

Responsibilities

  • Responsible for the management and assignment of applications. This includes, but is not limited to, assigning applications to specialists, reviewing applications with payment pending for accuracy, and ensuring workflow of applications. (40%)
  • Provides administrative support to the unit manager. Processing mail and faxes. Preparing correspondence. Coordinating and scheduling meetings. (20%)
  • Interprets and communicates licensing requirements to internal and external stakeholders, orally and in writing. Provides highly complex technical assistance and consultation regarding program requirements and resolves customer concerns. Provides rule and policy interpretation to applicants, their representatives, and the general public. Provides oral and written customer service, answers program rules and policy questions, and provides information related to the licensure and processing. (20%)
  • Ensures critical information into various systems to facility licensure. Maintains and updates application and license data in the Texas Unified Licensure Information Portal (TULIP). (10%)
  • Perform other duties as assigned to ensure services are provided. Willingly completes other duties as assigned within time frames and minimum standards established by supervisor at the time of the assignments. Obtains supervisor clarification and assistance as needed to complete task. (10%)

Benefits

  • 100% paid employee health insurance for full-time eligible employees
  • a defined benefit pension plan
  • generous time off benefits
  • numerous opportunities for career advancement
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