ADMINISTRATIVE ASSISTANT II - 79010897

State of Florida • TALLAHASSEE, FL

6d • $34,760 - $37,493

About The Position

The Administrative Assistant II supports the Education Provider Services section of the Bureau of Education and Testing within the Division of Professions. The bureau provides services to boards, divisions, and professions regulated by the Department, including licensure examinations and the approval and monitoring of continuing education. This position provides consulting services to continuing education courses and providers and supports compliance with continuing education requirements.

Requirements

• High school diploma or equivalent education.
• Knowledge of Florida Statutes, board rules, and department rules governing licensing and regulation.
• Knowledge of educational programs.
• Ability to compile, organize, and analyze data.
• Ability to understand and apply Florida Statutes, rules, policies, and procedures for licensing and regulation of professionals and facilities and consumer protection.
• Ability to provide consultative assistance to others.
• Ability to plan, organize, and coordinate work activities.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Responsibilities

• Audit and monitor continuing education courses to ensure information submitted by providers and licensees is complete, accurate, and consistent with profession requirements.
• Respond to complex telephone and written inquiries from licensees and providers about mandatory continuing education requirements, and prepare correspondence as needed.
• Evaluate materials submitted by licensees to determine whether course information relates to an approved course.
• Monitor daily attendance reports and notify providers in writing of discrepancies.
• Provide support and advice to the Regulatory Specialist I in daily functions.
• Assist with preparing and conducting random continuing education compliance audits for professions whose providers are not required to electronically report course attendance rosters to the Department.
• Compile statistical reports as required.
• Prepare correspondence advising licensees of continuing education deficiencies.
• Answer licensee inquiries about the status of their continuing education requirements.
• Perform other related duties as required.

Benefits

• State of Florida retirement package, with a required 3% employee contribution.
• Nine annual paid holidays and one personal holiday.
• Ability to earn up to 104 hours of paid annual leave annually as a new State employee.
• Ability to earn up to 104 hours of paid sick leave annually.
• Health insurance coverage for eligible employees, including individual and family coverage.
• $25,000 life insurance policy for eligible employees.
• Additional supplemental insurance policies, including dental, vision, hospital supplement, and cancer coverage.
• Tax-deferred medical and childcare reimbursement accounts.
• Tuition waiver program for attendance at an approved State of Florida college or university.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED