Administrative Assistant II - 79010897

State of Florida•Largo, FL

About The Position

The Administrative Assistant II provides continuing education course and provider consulting services for the Education Provider Services section of the Bureau of Education and Testing, within the Division of Professions. The Bureau conducts licensure examinations and approves and monitors continuing education for professions regulated by the Department. The position supports the Bureau's continuing education compliance work, including reviewing provider and licensee submissions, responding to inquiries, and assisting with audits and reporting.

Requirements

  • High school diploma or equivalent education.
  • Knowledge of Florida Statutes, board rules, and Department rules governing licensing and regulation.
  • Knowledge of educational programs.
  • Ability to compile, organize, and analyze data.
  • Ability to understand and apply Florida Statutes, rules, policies, and procedures for licensing and regulation of professionals and facilities and consumer protection.
  • Ability to provide consultative assistance to others.
  • Ability to plan, organize, and coordinate work activities.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with others.

Responsibilities

  • Conduct audits and monitoring activities on continuing education courses to ensure provider and licensee submissions are complete, accurate, and consistent with profession requirements.
  • Respond to complex telephone and written inquiries from licensees and providers about mandatory continuing education requirements.
  • Prepare correspondence as needed.
  • Evaluate materials provided by licensees to determine whether submitted course information was for an approved course.
  • Monitor daily attendance reports and notify providers in writing of discrepancies.
  • Provide support and advice to Regulatory Specialist I in daily functions.
  • Assist in preparing and conducting random continuing education compliance audits of licenses for professions whose providers are not required to electronically report course attendance rosters to the Department.
  • Compile statistical reports as required.
  • Prepare correspondence advising licensees of continuing education deficiencies.
  • Respond to licensee inquiries about the status of their continuing education requirements.
  • Perform other related duties as required.

Benefits

  • State of Florida retirement package with a required 3% employee contribution.
  • Nine annual paid holidays and one personal holiday.
  • Ability to earn up to 104 hours of paid annual leave annually as a new State employee.
  • Ability to earn up to 104 hours of paid sick leave annually.
  • Health insurance coverage for eligible employees, including individual and family coverage.
  • A $25,000 life insurance policy for eligible employees.
  • Additional supplemental insurance policies are available, including dental, vision, hospital supplement, and cancer coverage.
  • Tax-deferred medical and childcare reimbursement accounts.
  • Tuition waiver program for attendance at an approved State of Florida college or university.
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