Administrative Assistant II, Financial Aid Services (Henderson)

Nevada System of Higher Education•Henderson, NV

2d•Onsite

About The Position

The Administrative Assistant II provides essential administrative support to the Financial Aid Department at the Henderson campus. As CSN operates across multiple campuses, the employee may occasionally be required to work at the West Charleston or North Las Vegas campuses as needed. The position works under general supervision and supports students, parents, and the community with financial aid and general college information. The position is contingent upon ongoing and available funding.

Requirements

High school graduation or equivalent education, plus two years of clerical and administrative support experience that includes one or more of the following: maintaining records, answering telephones, or reviewing forms, documents, and other written materials; or one year of experience as an Administrative Assistant I in Nevada State service; or an equivalent combination of education and experience.
Rigorously protect student and family personal identification and data and adhere to sound safety and security practices.
Be committed to fostering a welcoming, inclusive, and respectful environment and working in a team environment.

Responsibilities

Provide financial aid and general college information to prospective and returning students and/or parents, including through outreach events.
Work with supervisors on complex student or parent situations to create lasting relationships.
Review documents for completeness and accuracy and enter data to document their receipt.
Contact students or parents by phone and/or email when documents are not legible for scanning.
Scan documents, verify that scans are clear and legible, and file them in student records for further processing.
Participate in meetings and training sessions.
Complete other duties as assigned.
Protect students’ and families’ personal identification and data, and follow sound safety and security practices.
Contribute to a welcoming, inclusive, respectful, and team-oriented environment.