Administrative Assistant II, Financial Aid Services (Henderson)

College of Southern Nevada•Henderson, NV

1d•Onsite

About The Position

This position provides essential administrative support to the Financial Aid Department at the Henderson campus. As CSN operates across multiple campuses, the role may occasionally require work at the West Charleston or North Las Vegas campuses as needed. The position is performed under general supervision and is contingent upon ongoing and available funding. The Administrative Assistant II engages with community members and provides prospective and returning students and/or parents with financial aid and general college information, including through outreach events. The role also reviews, records, scans, and files student documents and follows up when materials are illegible. The work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. (PT).

Requirements

High school graduation or equivalent education, and two years of clerical and administrative support experience that includes one or more of the following: maintaining records, answering telephones, or reviewing forms, documents, and other written materials; or one year of experience as an Administrative Assistant I in Nevada State service; or an equivalent combination of education and experience.
Rigorously protect student and family personal identification and data and adhere to sound safety and security practices.
Commitment to fostering a welcoming, inclusive, and respectful environment and working in a team environment.

Responsibilities

Provide prospective and returning students and/or parents with financial aid and general college information, including assistance with outreach events.
Work with supervisors on complex student or parent situations to create lasting relationships.
Review documents for completeness and accuracy and enter data documenting receipt.
Follow up by phone and/or email with students or parents when documents are not legible for scanning.
Scan documents, confirm scanned copies are clear and legible, and file them in student records for further processing.
Participate in meetings and training sessions.
Complete other duties as assigned.
Protect students’ and families’ personally identifying information and data, and follow sound safety and security practices.
Contribute to a welcoming, inclusive, and respectful environment and work collaboratively as part of a team.

Benefits

PERS defined-benefit retirement plan.
Vacation and sick leave benefits.
11 paid holidays.
Educational benefits.
Health insurance plans, with flexible spending accounts or health savings accounts available.
Supplemental options including long-term care, short-term disability, and legal coverage.
Tuition discounts at Nevada System of Higher Education institutions, including discounts for spouses, domestic partners, and dependents.
On-campus employee discounts.
Professional and personal development opportunities.
Statewide employee purchase programs.