Financial Aid Assistant

Stony Brook University • Town of Brookhaven, NY

5d

About The Position

The Office of Financial Aid and Scholarship Services seeks an energetic individual who is willing to learn. The Financial Aid Assistant provides direct customer service to students and their families regarding financial aid applications, eligibility, awards, processes, guidelines, and standards. The role also assists senior staff with the administration of special programs. The successful candidate demonstrates excellent interpersonal and organizational skills, exceptional attention to detail, the ability to multitask in a fast-paced environment, and a collaborative approach to problem-solving while working independently and as part of a team. This is a full-time, FLSA-exempt appointment and is not eligible for FLSA overtime provisions. The position receives $4,150 in annual UUP location pay, paid biweekly, in addition to base salary. The university is unable to sponsor work visas for this position.

Requirements

• Bachelor’s degree by January 1, 2027 (or foreign equivalent or higher).
• Experience working in an office setting or customer service-related field.
• Knowledge of or experience with the financial aid process, as a recipient or practitioner.
• Proficiency with Microsoft Office, Word, and Excel.
• Excellent interpersonal and organizational skills, exceptional attention to detail, and the ability to multitask in a fast-paced environment.
• Ability to work independently and collaboratively as part of a team.

Nice To Haves

• Experience working in a student services-related department at a university or college.
• Experience advising students and/or families on financial aid processes.
• Experience working in a financial aid office.
• Knowledge of Title IV funding, state aid, and packaging.

Responsibilities

• Advise students and families about financial aid applications, awards, and general financial aid processes in person, by telephone, and by email.
• Assist the Leadership Team with the administration of special programs as needed.
• Represent the Office of Financial Aid and Scholarship Services at recruitment and general information sessions on and off campus, some of which take place in the evening and on weekends.
• Perform other duties or projects as assigned, consistent with the position's rank and the department's mission.

Benefits

• $4,150 annual UUP location pay, paid biweekly, in addition to base salary.
• The university refers applicants to its WHY WORK HERE page for information about total rewards, but specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time