Financial Aid Office Assistant

University of Portland Portal • Portland, OR

13d

About The Position

This position assists the Financial Aid front office with various customer service and office tasks. This position ranges from 5-12 hours/week during school semesters, depending on class schedule.

Requirements

• Willing to learn financial aid policies and procedures.
• Communicate well, verbally and in writing, with special attention to phone and email etiquette.
• Maintain a high level of confidentiality and professionalism.
• Able to follow directions and pay close attention to detail.
• Outgoing and positive attitude while talking with students and parents in a professional manner.
• Computer experience with internet, email, Word, and Excel.
• Must be able to lift at least 25 lbs.
• Commit to 5+ hours per week for spring 27’ semester.
• Availability to work summer shifts.

Nice To Haves

• Office place experience
• Phone and customer service etiquette
• Able to navigate confidential and sensitive information

Responsibilities

• Assist the Financial Aid front office with various customer service and office tasks.
• Communicate well, verbally and in writing, with special attention to phone and email etiquette.
• Maintain a high level of confidentiality and professionalism.
• Follow directions and pay close attention to detail.
• Interact with students and parents in a professional manner.
• Lift at least 25 lbs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed