ADMINISTRATIVE ASSISTANT II - 79000205

State of Florida • Pine Manor, FL

3d • Onsite

About The Position

The Florida Division of Alcoholic Beverages and Tobacco licenses the manufacture, distribution, sale, and service of alcoholic beverage and tobacco products in Florida. It processes license applications, collects and audits taxes and fees paid by licensees, and enforces applicable laws and regulations. Its Licensing, Auditing, and Enforcement bureaus comprise approximately 325 personnel statewide.

This highly responsible Career Service position is assigned to the Fort Myers Office in the Bureau of Law Enforcement. In addition to routine administrative duties, the employee works directly with law enforcement officers processing criminal and administrative cases, and digitally uploads license applications received from the public as needed. Because cases and license processing have statutory timelines, organizing and triaging assignments is essential.

The position requires two years of clerical, secretarial, or administrative experience, including one year each using Microsoft Word and Microsoft Excel. Applicants must hold a valid Florida driver's license by appointment and pass a Level 2 background screening.

Requirements

• Two years of clerical, secretarial, or administrative experience.
• One year of experience working with Microsoft Word.
• One year of experience working with Microsoft Excel.
• Must possess and maintain a valid State of Florida driver's license, or obtain one by the date of appointment.
• Must pass a Level 2 law enforcement background screening.
• Knowledge of administrative principles and practices, office procedures and practices, data collection methods, and effective communication principles and techniques.
• Ability to collect, evaluate, and analyze data relating to administrative functions such as accounting, personnel, purchasing, or report writing.
• Ability to prepare correspondence and administrative reports; understand and apply applicable rules, regulations, policies, and procedures; use problem-solving techniques; work independently; plan, organize, and coordinate assignments; communicate effectively; and maintain effective working relationships.

Nice To Haves

• Experience working in a law enforcement agency or confidential environment.
• An associate degree or higher.
• Bilingual ability.

Responsibilities

• Conduct daily administrative functions, including copying, faxing, organizing, and maintaining records.
• Make independent decisions and plan administrative priorities.
• Prepare reports and correspondence using Microsoft Word and Excel.
• Process and distribute mail.
• Receive and assist members of the public in person, by telephone, and by email; respond to questions and receive fee payments.
• Record license complaints accurately and track and prepare cases to ensure timely and proper disposition.
• Process criminal and administrative cases with law enforcement officers.
• Digitally upload license applications received from the public as needed.

Benefits

• State of Florida retirement package, with a required 3% employee contribution.
• Nine annual paid holidays and one personal holiday.
• Ability to earn up to 104 hours of paid annual leave annually as a new State employee.
• Ability to earn up to 104 hours of paid sick leave annually.
• Health insurance coverage, including individual and family coverage, for eligible employees.
• $25,000 life insurance policy for eligible employees.
• Additional supplemental insurance policies, including dental, vision, hospital supplement, and cancer insurance.
• Tax-deferred medical and childcare reimbursement accounts.
• Tuition waiver program for attendance at an approved State of Florida college or university.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed