Administrative Assistant II - 79000205

State of Florida • Largo, FL

2d • Onsite

About The Position

This Career Service position is assigned to the Fort Myers Office of the Division of Alcoholic Beverages and Tobacco, Bureau of Law Enforcement. The role performs routine administrative duties and works directly with law enforcement officers to process criminal and administrative cases. It may also involve digitally uploading license applications submitted by the public. Because case processing and licensing are subject to statutory timelines, success requires organizing and triaging assignments effectively.

The position supports the Division, which licenses the manufacture, distribution, sale, and service of alcoholic beverage and tobacco products in Florida; processes license applications; collects and audits taxes and fees; and enforces applicable laws and regulations. The Division’s Licensing, Auditing, and Enforcement bureaus comprise approximately 325 personnel across the state.

Requirements

• At least two years of clerical, secretarial, or administrative experience.
• At least one year of experience working with Microsoft Word.
• At least one year of experience working with Microsoft Excel.
• Possess and maintain a valid State of Florida Driver’s License, or obtain and maintain one by the date of appointment if selected.
• Pass a law enforcement Level 2 background screening.
• Knowledge of administrative principles and practices and office procedures and practices.
• Knowledge of data collection methods and effective communication principles and techniques.
• Ability to collect, evaluate, and analyze data relating to administrative functions, such as accounting, personnel, purchasing, or report writing.
• Ability to prepare correspondence and administrative reports; understand and apply applicable rules, regulations, policies, and procedures; and use problem-solving techniques.
• Ability to work independently; plan, organize, and coordinate work assignments; communicate effectively; and establish and maintain effective working relationships.

Nice To Haves

• Experience working in a law enforcement agency or confidential environment.
• An associate degree or higher.
• Bilingual ability.

Responsibilities

• Perform daily administrative functions, including copying, faxing, organizing, and maintaining records.
• Independently make decisions and plan administrative priorities.
• Prepare reports and correspondence using Microsoft Word and Excel.
• Process and distribute mail.
• Receive and assist members of the public in person, by telephone, and by email.
• Respond to questions and receive fee payments.
• Accurately record license complaints and track and prepare cases to ensure timely and proper disposition.
• Digitally upload license applications taken from the public as needed.
• Organize and triage assignments to meet statutory case and licensing timelines.

Benefits

• State of Florida retirement package, with a required 3% employee contribution.
• Nine annual paid holidays and one personal holiday.
• Ability to earn up to 104 hours of paid annual leave annually as a new State employee.
• Ability to earn up to 104 hours of paid sick leave annually.
• Health insurance coverage, including individual and family coverage, for eligible employees.
• A $25,000 life insurance policy for eligible employees.
• Optional supplemental insurance policies, including dental, vision, hospital supplement, and cancer coverage.
• Tax-deferred medical and childcare reimbursement accounts.
• Tuition waiver program for attendance at an approved State of Florida college or university.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed