Administrative Assistant II, CSE close date-11.2.26

Ponca Tribe of Nebraska•Norfolk, NE

3d•$14 - $23•Onsite

About The Position

The Administrative Assistant II provides a wide range of administrative and office support activities for the Child Support Enforcement Program and assists the director in facilitating efficient program operations. The position supports planning and coordination of the program budget, goals, and objectives; provides assistance across department functions; maintains data for federal reporting; and performs general clerical duties. It also serves clients seeking assistance through the program by helping complete forms and applications, providing information, making referrals, and offering related assistance. The position is based in Norfolk and works primarily in an office environment, with occasional travel to other locations, including out-of-state travel. It has no supervisory authority and reports to the Director of Child Support Enforcement. The role requires maintaining confidentiality and complying with the Privacy Act, while working with tribal programs, IV-D program directors, funding agencies, and tribal, state, and federal courts.

Requirements

High school diploma or GED.
Must be qualified to become a Notary in the State of Nebraska.
Excellent written and oral communication skills.
General knowledge of child support, court, and office terminology.
Six months of computer proficiency with Word, Excel spreadsheets, and PowerPoint.
Six months of bookkeeping, clerical, and data-entry skills.
Six months of experience collecting and monitoring data and budgets.
Six months of experience preparing reports.
Valid driver’s license and ability to be insured.
Successfully pass drug and alcohol testing, motor vehicle, education, character, and criminal background checks.
Able and willing to travel, including out-of-state travel.
Ability to relate professionally to clients and representatives and to promote the program internally and externally.

Nice To Haves

Associate degree in Social Work, Business, or another related field, or an equivalent combination of experience and education.
One year of child support enforcement experience.
Six months working with an Access database.
Knowledge and understanding of Public Law 93-638 and the Indian Self Determination Act.
One year of experience working with Native Americans or Native American organizations.
Preference will be given to Ponca Tribe of Nebraska members or members of a federally recognized tribe; all qualified individuals are eligible.

Responsibilities

Assist with developing project goals and objectives, including collecting and reporting data.
Assist with preparing and monitoring program budgets.
Assist with developing and submitting monthly reports to the CEO of Tribal Affairs.
Answer, screen, and transfer calls as appropriate.
Receive and direct visitors and clients.
Perform general clerical duties, including photocopying, faxing, and mailing.
Maintain an orderly filing system.
Handle requests for information and data.
Resolve administrative problems and inquiries.
Prepare written responses to routine inquiries.
Schedule and coordinate meetings, appointments, and staff travel arrangements.
Prepare meeting agendas and schedules.
Open, sort, and distribute incoming correspondence.
Maintain office supply inventories.
Coordinate maintenance of office equipment.
Maintain complete confidentiality and honor the Privacy Act in all activities.
Relate professionally to clients and to federal, state, judicial, and other professional representatives.
Promote the program internally and externally.
Assist clients with completing forms and applications for the Child Support Enforcement Program.
Assist clients in interpreting and understanding forms, policies, regulations, and other materials related to assistance through the Child Support Enforcement Program.
Attend trainings and meetings.
Travel as required, including some out-of-state travel.
Perform other duties as assigned.