Administrative Assistant II
About The Position
This intermediate-level Administrative Assistant role supports the day-to-day operations of a busy breast imaging center at Wentworth-Douglass Hospital (WDH). The position requires a strong understanding of medical terminology, imaging workflows (including screening, diagnostic imaging, and breast biopsy procedures), and EPIC scheduling, along with knowledge of CPT coding nuances. The role involves regular collaboration with patients and a multidisciplinary clinical team, including technologists, nurse navigators, radiologists, and referring providers. Responsibilities include coordinating care, ensuring accurate scheduling, and supporting efficient workflow across the department. The ideal candidate will demonstrate strong organizational skills, attention to detail, and the ability to manage confidential health information while maintaining regulatory compliance and operational readiness. This role provides indirect patient care.
Requirements
- High School Diploma or Equivalent required or Trade/Technical/Vocational Diploma
- Administrative Assistant or Secretarial Experience: 2-3 years required
- Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
- Proficiency in MS Office.
- Ability to use phone system.
- Managing one's own time and the time of others.
- Strong verbal & written communication skills.
- Strong interpersonal, written and oral skills.
- Ability to use standard office equipment.
- Familiarity with medical terminology.
Nice To Haves
- Related Field of Study preferred
- Strong understanding of medical terminology
- Strong understanding of imaging workflows (including screening, diagnostic imaging, and breast biopsy procedures)
- EPIC scheduling knowledge
- Knowledge of CPT coding nuances
Responsibilities
- Patient check-in and out
- Patient scheduling
- Coordinating care
- Ensuring accurate scheduling
- Supporting efficient workflow across the department
- Managing confidential health information
- Maintaining regulatory compliance
- Maintaining operational readiness
- Proofreading radiology reports and patient result letters
Benefits
- Comprehensive benefits package
- Career advancement opportunities
- Differentials, premiums and bonuses as applicable
- Recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
