Administrative Assistant II - Police Records Division

City of Mansfield JobBoard•Mansfield, TX

1d•Onsite

About The Position

Under general supervision, this position performs administrative support to the Police Records Division in an often sensitive and rapidly changing environment. This role provides administrative, technical, and clerical support through a variety of duties, including researching, compiling, and analyzing information from various sources. The position involves receiving telephone calls and visitors, processing Open Records Requests, and composing various documents. It also includes processing orders to seal, non-disclosure orders, and expunction orders, assisting with records management and destruction, and providing exemplary customer service. Maintaining absolute confidentiality and discretion of City information is crucial. The role may require attendance after hours or weekends, and any other tasks or assignments as directed by the Chief of Police or designee. Please note this job description is not designed to cover or contact a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

Ability to handle confidential matters.
Advanced computer skills including, but not limited to: Microsoft Word, Excel, PowerPoint, Adobe Products, and Google Suite applications.
Excellent written and verbal communication skills.
Ability to establish working relationships with all levels of management, City Officials, co-workers, and the general public.
Must meet deadlines and perform multiple tasks accurately.
Must have a self-starter attitude and be able to meet deadlines while juggling multiple tasks.
Ability to understand and follow oral and written instructions and to request clarification when needed.
Organized and ability to prioritize.
High school diploma or equivalent required.
Minimum five years of administrative work or related field experience, preferably in a municipal setting.

Nice To Haves

College degree in Business Administration, Marketing or Public Relations.
Experience with completing open records requests.

Responsibilities

Provide administrative, technical, and clerical support through a variety of duties, including, but not limited to: researching, compiling, and analyzing information from various sources.
Receives telephone calls and visitors, and routes to appropriate personnel if needed.
Receives and processes Open Records Requests.
Composes letters, statements, memos, labels, and other documents, as directed.
Processes orders to seal, non-disclosure orders, and expunction orders.
Assists with records management and destruction.
Provides exemplary customer service and is skilled with multi-line phone system.
Maintains absolute confidentiality and discretion of City information and job-related issues.
Establishes and maintains department files.
May require attendance after hours or weekends.
Any other tasks or assignments as directed by the Chief of Police or designee.