Administrative Assistant II, Outpatient Clinic

Sheppard Pratt • Baltimore, MD

2d • $21 - $22 • Onsite

About The Position

This position is for an Administrative Assistant II in an Outpatient Clinic. The role involves a variety of administrative tasks to support clinic operations and medical staff, ensuring efficient client service and record management.

Requirements

• High school diploma is required.
• Commitment to excellent customer service for clients and staff
• Work requires 1-2 years of progressively more responsible administrative experience
• Previous experience and aptitude with computer systems and data software such as an Electronic Health Record and the ability to maintain and protect client confidentiality and privacy is essential.
• Demonstrated attention to detail and ability to work quickly and efficiently
• Ability to multi-task in a high volume, extremely fast-paced health care business environment.
• Demonstrated willingness to take on varied responsibilities and work as part of a team to ensure the overall success of the Clinic.

Nice To Haves

• An Associates Degree in business administration or related field is preferred.
• Prior experience in a health care setting is preferred, but not required.

Responsibilities

• Receive clinic clients; collect client co-payments; receive and route telephone calls
• Schedule client follow-up appointments
• Maintain client medical records in good order; file client information; process client and other administrative paperwork
• Assist with maintenance of OMHC electronic health records
• Maintain clinic facilities for optimal and secure functioning
• Support medical staff with receipt, logging, and distribution of faxes, medical refill, pre-authorization requests, and delivered medications
• Provide backup assistance to Intake and other administrative staff as warranted
• Complete insurance authorizations and eligibility checks

Benefits

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit eligible positions
• 403b retirement match
• Generous paid-time-off for benefit eligible positions
• Complimentary Employee Assistance Program (EAP)
• Generous mileage reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED