Clinic Administrative Assistant

KANSAS HUMANE SOCIETY OF WICHITA INC•Wichita, KS

4d•$14 - $0•Onsite

About The Position

The Kansas Humane Society is seeking a Clinic Administrative Assistant who is passionate about playing a vital role in the lives of animals. This position supports the Clinic by performing administrative duties, including data entry for medical and surgical procedures, scheduling appointments, managing patient check-ins, and providing excellent customer service. The role requires a compassionate individual who can handle emotionally demanding work and is committed to the organization's mission.

Requirements

High School Diploma or Equivalent
Knowledge of data entry, Microsoft programs, and phone etiquette.
A background in a caregiving or customer service field.
Prefer and have the ability to cope with emotionally demanding work.
Attention to detail a must.
Must be flexible, efficient, and respectful.
Should be able to exercise sound judgment and make independent decisions.
Ability to speak effectively and communicate clearly.
Able to hear average conversations.
The employee is regularly required to type continuously throughout the day.
The employee is regularly required to use hands to type.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The employee may be required to climb, balance, kneel, stoop, crouch, or crawl.
May be pulled, jolted, or jumped on by small and large animals.
The employee must occasionally lift and/or move up to 50 pounds.
May also walk, sit, or stand for long periods of time.
Ability to deal with a variety of variables under only limited standardization, and to remain focused during times of distraction.
Ability to add, subtract, multiply and divide all units of measure using whole numbers and common fractions.
Ability to read, analyze, and interpret documents.
Ability to read, interpret, and record medical data.
Ability to communicate clearly (verbal & written).
Ability to cope with stress, loss/ death/grief, emotional and physical fatigue, long hours, and a variety of different human personalities.

Nice To Haves

Animal handling is preferred.

Responsibilities

Provides timely and accurate performance of administrative duties in support of the Clinic, including surgical and medical data entry, scheduling of medical and surgical appointments, check-in and scheduling of Donor Subsidized Spay/Neuter patients, and courteous customer service.
Provides and models timely, polite, and respectful internal and external customer service regardless of the circumstances.
Remains calm, flexible, and willing to see other perspectives.
Provides recognition and support to both staff and volunteers for their individual contributions to the agency.
Provides information regarding preventative healthcare policies, pet evaluation techniques, adoption policies, post-operative instructions, and euthanasia.
Performs accurate, complete, and concise entry of medical and surgical exam findings, test results, and vaccination history, using PetPoint and Luminate.
Schedules Donor Subsidized Spay/neuter, medical, surgical, and externship appointments.
Monitors and maintains a record of clinic volunteer activity.
Prepares Animal Health Certificates.
Provides clerical assistance to other clinic staff as time allows.
Participates in staff training and development opportunities as requested.
Participates in special events, projects, and cross training programs as needed.

Benefits

Generous paid time off
10 paid holidays per year
Paid time when closed for Inclement Weather
Comprehensive low deductible health, pharmacy and dental plans
Vision insurance plan
SIMPLE IRA Retirement Plan with a generous company match
Pre-tax spending accounts for health care and childcare expenses
Discounted YMCA membership
Discounts on adoptions, retail store items, basic veterinary services and medicine, and pet food
Employee Assistance Program