Administrative Assistant II - Aquatics (Permanent, Part-Time)
Jackson County•88 Cullowhee Mountain Road -- Cullowhee, NC
•Onsite
About The Position
The Administrative Assistant II is responsible for performing administrative duties for the Aquatics Center. Duties include greeting members, answering phone calls, managing member accounts, and maintaining a clean and organized front desk area. This is a permanent, part-time position at Grade 16, working 50% of the standard hours.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Ability to handle multiple tasks and prioritize effectively.
- Proficient in basic computer applications, such as MS Office.
- Must be able to work flexible hours, including evenings and weekends.
- Knowledge of County and departmental policies and procedures.
- Skill in prioritizing and organizing work.
- Skill in oral and written communication.
- Ability to work independently.
- Ability to meet deadlines.
- Ability to assist employees with unusual situations which do not have precedent.
- Ability to effectively communicate and interact with management, employees, members of the general public and other groups involved in the activities of the County as they relate to the department.
Nice To Haves
- Previous customer service or front desk experience is a plus.
- Knowledge of basic gym operations and fitness services is desirable.
Responsibilities
- Greet members and guests upon arrival and assist them as necessary.
- Manage member check-ins and monitor facility access.
- Answer phone calls, respond to inquiries, and direct calls to appropriate staff.
- Assist in membership sign-ups, cancellations, and updating member account information.
- Provide information about classes, services, and policies.
- Handle transactions and process payments for services, classes, and memberships.
- Keep the front desk area clean, organized, and stocked with necessary supplies.
- Assist with facility tours for potential members and guests.
- Resolve member issues in a professional and timely manner.
- Perform other administrative tasks as assigned by management.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
