Administrative Assistant (Permanent- Full Time)

Aspire Fertility Austin • Calgary, AB

12d • Onsite

About The Position

Join our dedicated team as an Administrative Assistant, providing high-level support to one or more of our physicians. You’ll play a key role in managing schedules, coordinating clinic activities, and contributing to an exceptional patient and staff experience. This is a non-patient-facing role within a collaborative care team environment, requiring flexibility, cross-coverage, and a passion for healthcare excellence.

Requirements

• High school diploma (required)
• 2+ years in administrative support (medical setting preferred)
• Experience supporting a physician or healthcare professional
• Excellent time management and attention to detail
• Strong written and verbal communication skills
• EMR proficiency and computer literacy
• Ability to work independently and in team settings
• Professional, adaptable, and empathetic demeanour
• Strong problem-solving and critical thinking abilities

Nice To Haves

• MOA certificate or post-secondary in admin (preferred)
• LPN certificate/ experience (is an asset)
• Familiarity with Connect Care and Alberta Netcare (preferred)

Responsibilities

• Maintain physician clinic schedules, OR bookings, IVF dates, and appointments
• Prepare weekly physician calendars
• Enter and update appointments in EMR
• Understand patient flow and appointment types
• Prepare medical records for consultations
• Retrieve required documentation and testing
• Ensure completion of patient intake forms
• Manage Alberta Health Care and private billing in eIVF
• Process non-insured and missed appointment charges
• Draft patient and consult letters
• Answer and direct calls as needed
• Perform ad hoc administrative tasks as assigned
• Support other departments when required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED