Administrative Assistant II - Anatomic Pathology Office

Trinity Health•Ann Arbor, MI

3d•Onsite

About The Position

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Responsible for daily assigned duties that are required to produce pathology materials for consultants, tumor board, legal matters, patient/physician requests, etc. Responsible for maintenance of records for such requests. Handles all legal requests including maintaining logs and materials for future send-out. Responsible for correspondence including telephone calls, paging set up, email assistance, reading incoming correspondence (i.e., reports, consultations, etc), and screening items that can be routinely handled vs. need special attention. Coordinate assigned pathologist events when applicable (tumor board, meetings, conferences, etc.) including scheduling, preparing agendas, providing necessary pathology materials, and any follow up activities. Responsible for correspondence between pathology office staff, patients/clients, and pathologists/lab administrators, including telephone calls, paging set-up, reading incoming correspondence (reports, consultations, etc.) and screening items that can be handled routinely versus requiring special attention. Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution. Maintains the confidentiality of information acquired pertaining to patient, physicians, colleagues, and visitors to Trinity Health Ann Arbor. Discusses patient and hospital information only among appropriate personnel in appropriately private places. Behaves in accordance with the Code of Conduct, Service Excellence Standards, and the Mission, Vision and Values of Trinity Health. Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Requirements

Ability to maintain confidentiality of information acquired pertaining to patient, physicians, colleagues, and visitors.
Ability to discuss patient and hospital information only among appropriate personnel in appropriately private places.
Ability to behave in accordance with the Code of Conduct, Service Excellence Standards, and the Mission, Vision and Values of Trinity Health.
Ability to assume responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers.
Ability to report all preventable hazards and unsafe practices immediately to management.

Responsibilities

Produce pathology materials for consultants, tumor board, legal matters, patient/physician requests.
Maintain records for requests.
Handle all legal requests including maintaining logs and materials for future send-out.
Manage correspondence including telephone calls, paging set up, email assistance, reading incoming correspondence, and screening items.
Coordinate pathologist events (tumor board, meetings, conferences) including scheduling, preparing agendas, providing materials, and follow-up.
Manage correspondence between pathology office staff, patients/clients, and pathologists/lab administrators.
Maintain good rapport and cooperative relationships.
Approach conflict in a constructive manner.
Identify problems, offer solutions, and participate in their resolution.
Maintain the confidentiality of information acquired pertaining to patient, physicians, colleagues, and visitors.
Discuss patient and hospital information only among appropriate personnel in appropriately private places.
Behave in accordance with the Code of Conduct, Service Excellence Standards, and the Mission, Vision and Values of Trinity Health.
Assume responsibility for performance of job duties in the safest possible manner to assure personal safety and that of coworkers.
Report all preventable hazards and unsafe practices immediately to management.