Administrative Assistant I

Essential Utilities, Inc.•Sharon, PA

1d•Onsite

About The Position

Aqua, an Essential Utilities company, is seeking an Administrative Assistant I based in Sharon, PA. This role will oversee and manage administrative workflows in the Sharon and other Operating Divisions under the direction of the assigned Field Supervisor. Essential Utilities, Inc. delivers safe, clean, reliable services and is committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status. The company operates as Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, serving approximately 5.5 million people across 10 states. They are dedicated stewards of natural lands, protecting over 7,600 acres of forests and other habitats.

Requirements

High School Diploma (or GED)
At least 2 years of professional experience working with administrative functions.
Technical aptitude with proficiency in Microsoft Office software programs (Email, Word, Excel, PowerPoint).
Excellent written & verbal communications skills.
Strong customer service skills.
Ability to work well under pressure.
Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.
A Team Player demeanor with the ability to work effectively and multi-task in a team-fostered environment.

Nice To Haves

Completion of college coursework is a plus.
Experience working with SAP software is a plus!

Responsibilities

Perform a variety of administrative activities for various departments using multiple applications and software programs.
Organize and maintain departmental files and records, including project records.
Complete monthly credit card statements for employees.
Compile departmental budgetary data to prepare reports (both standard and special/custom).
Compile lost water reports.
Prepare and process monthly invoices as well as operational and compliance reports.
Ask supervisors if invoices are approved for payment.
Generate Purchase Orders [P.O.'s] by utilizing our SAP system for construction and engineering contracts.
Coordinate the processing of all departmental invoices and submit them to our internal Accounts Payable [A/P] team.
Coordinate service/work orders with field employees.
Track inventory using our SAP system.
Submittal of compliance related data and materials.
Use work orders to track the number of valves exercised, meters replaced, hydrants inspected, and main breaks completed.
Serve as Telephone Operator / Receptionist for inbound calls at the Sharon office, including answering phone calls and the door for small deliveries.
Provide accurate information and help resolve issues/complaints from contractors, public officials, customers, and other callers.
Provide miscellaneous clerical support, including coordinating mail delivery and preparation of correspondence.
Assist customers with billing and service-related questions.
Maintain confidentiality in all aspects of customer and employee information.
Perform all other duties as assigned.