ADMINISTRATIVE ASSISTANT I - OPS - 67940085
About The Position
This position provides administrative support for the Clinical Workstream and is responsible for all general office duties to include but not limited to focused work on two areas - Behavior Analysts and Forensic. The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics. This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.
Requirements
- At least (1) year of professional office experience as an administrative assistant.
- Knowledge of general office procedures and practices.
- Knowledge of Microsoft applications (Excel, Word, PowerPoint, SharePoint), database system, and ability to multi-task.
- Ability to establish, organize and maintain files.
- Ability to communicate orally and in writing, (face-to-face, electronically and/or written) information and ideas clearly, concisely, and effectively.
- Ability to establish and maintain effective working relationships with consumers, families, providers, and staff within and across regions.
- Ability to prioritize and schedule work efficiently, determine work priorities and ensure completion of work assignments.
- Ability to multi-task and work under pressure.
- Must complete all fields in the Candidate Profile, including their work history with the month and year.
- Must complete the online application process.
- Must answer qualifying questions, and answers must be verifiable based on the submitted application.
Nice To Haves
- Fluent bilingual individual (English & Spanish speaker).
Responsibilities
- Answers agency phone calls and/or messages in a responsive, professional, courteous manner and direct calls accordingly.
- Review, track, and assign behavioral service requests regarding clients, providers and agreements.
- Responsible for general office duties to include, but not limited to: Filing, scanning documents, updating various spreadsheets for tracking, email communication, distribution and preparing of incoming and outgoing mail.
- Assist with maintaining files, agendas, minutes, correspondence and schedule participants and meeting rooms for Local Review Committee (LRC).
- Assist with gathering and distributing LRC behavior plans for upcoming reviews.
- Provides support and continued correspondence with providers.
- Follows up on client behavioral service requests submitted in APD electronic system (iConnect) to ensure requests are completed timely to meet statutory requirements.
- Uses iConnect or electronic system to update client and/or provider records accordingly.
- Assist forensic liaison with court order referrals and competency training referrals.
- Responsible for preparing various types of mailing.
- Serve as an information specialist for behavioral providers, parents, unit supervisors and program office staff.
- Assist in all preparations related to outreach and community events.
- Maintains records of consumer and provider files for behavioral, medical and psychological services.
- Other work-related duties as needed to support the agency.
Benefits
- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
- Retirement plan options
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
