Administrative Assistant I Client Records

Texas Health & Human Services Commission•Denton, TX

6d•$2,606 - $3,405•Onsite

About The Position

The Client Records Administrative Assistant works at Denton State Supported Living Center, which provides campus-based services and supports to people with intellectual and developmental disabilities who may be medically fragile or have behavioral problems. The role supports standards and compliance by maintaining individuals’ information accurately and promptly in local databases and Texas Department of Aging and Disability Services databases, including CARE/IRIS. The position maintains Daily Population Reports and Master Records, organizes and retrieves residential records, processes records related to individuals’ deaths, and processes guardianship documents. It provides backup to other Client Records staff as assigned. The position works under limited direction, with latitude to use initiative and independent judgment, and reports administratively to the Client Records Department Supervisor and the Director of Quality Assurance.

Requirements

Graduation from a standard or high school, or equivalent.
Knowledge of general office practices and routine client or medical records.
Skill using standard office equipment and Microsoft Office Suite, including Word, Excel, and Outlook.
Ability to learn and use other required databases.
Ability to maintain filing systems and maintain confidentiality.
Ability to communicate clearly and concisely, verbally and in writing.
Ability to work independently and as part of a team.
Attention to detail and willingness to take on new challenges.
Knowledge of HIPAA laws.
Ability to lift and carry records or stacks of paper moderately.
Pass required fingerprint criminal background, pre-employment drug screening, and registry checks.
Must be at least 18 years old to work at a state-operated facility.
Must be willing to work weekends and holidays, and potentially overtime or extended hours.

Nice To Haves

Administrative or clerical experience, including skills using standard office equipment and software.
Experience with HIPAA laws.

Responsibilities

Enter and retrieve required information, including Daily Census Report and guardianship data, in Access/Care/IRIS databases based on received documents.
Track and analyze documents for accuracy and completeness.
Copy and retrieve documents for the Department of Justice and Disability Rights of Texas upon request.
Process releases of information requested by guardians or other authorized individuals.
Sort and file overflow documents to ensure information can be retrieved promptly.
Oversee Master Records and Death Records.
Research and copy documents at staff request.
Provide assistance and backup to other Client Records staff as assigned.
Participate in or support agency disaster response, recovery, or Continuity of Operations activation as needed.
Attend work regularly, follow assigned schedules, and perform other duties as assigned.