Administrative Assistant I

Guilford County • 400 West Washington Street Greensboro, NC

23h • Onsite

About The Position

Under direct supervision and with clearly defined procedures, provides general administrative and clerical support to a department within the organization or the organization as a whole. An employee in this class may be responsible for typing correspondence and memos; greeting visitors; coordinating schedules and/or making reservations; maintaining calendars; ordering office supplies; and other administrative services as requested. Central to the performance of duties is the operation of a personal computer or other office device for the purpose of preparing a variety of letters, forms, documents or computer database entries. Responds to routine inquiries from colleagues and visitors requiring a basic understanding of company policies and procedures. Representative inquiries may involve providing and/or obtaining information related to record keeping, supplies, schedules or equipment. More complex inquiries are escalated to higher levels within or outside of the department. Maintains records and files related to the operations of the office to which assigned. Work requires a high degree of resourcefulness than an Office Specialist. Guidance is given on matters for which no precedent is available. An understanding of the content and substances of the organization's programs and operation is required.

Requirements

• Thorough knowledge of office practices and procedures.
• Working knowledge of a variety of software packages.
• Basic knowledge of accounting practices and principles.
• Ability to key with accuracy at the speed required by the particular position.
• Ability to use judgement in organizing and establishing arrangement and format of materials.
• Ability to compose and gather a variety of materials independently.
• Ability to communicate effectively both orally and in writing.
• Ability to plan and organize work independently.
• Bachelor's degree from an accredited college or university; OR Associates degree; OR High School diploma or GED and one year of office support experience.

Responsibilities

• Complex operation of a computer to prepare correspondence, reports, forms etc. into final form.
• Performs complex manipulations of the data requiring thorough knowledge of the associated hardware and software utilized.
• Prepares narrative, statistical or tabular material.
• Prepares, edits or coordinates development of reports or other printed materials.
• Assists in the monitoring of the department or area budget.
• Provides training and guidance to lower level office support staff.
• Interprets policies, procedures and regulations for lower-level staff and members of the public.
• Resolves problems and questions by using and interpreting established policies and procedures.
• Communicated by phone, letter, memo or computer with other staff, agency clientele or members of the public.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree