ADMINISTRATIVE ASSISTANT I - CIRCULATION

City of Amarillo

8d•Onsite

About The Position

Library Circulation Clerks manage the lending process by issuing cards to patrons, checking materials in and out, and handling renewals and holds. They provide customer service by answering questions and assisting with inquiries, processing payments for fines and fees, and maintaining accurate patron records. Circulation Clerks may also supervise part-time staff in the absence of the Branch Librarian, generate cash reports, decorate their department, and ensure materials are properly shelved.

Requirements

Graduation from a standard high school or an equivalency degree such as a GED is required.
At least one year of prior customer service experience is required.
Ability to utilize independent judgment and maintain accuracy and speed.
Ability to spell, alphabetize, and use correct grammar.

Nice To Haves

One year of clerical experience.
Ability to type at the rate of not less than 30 words per minute.

Responsibilities

Manage the lending process by issuing cards to patrons, checking materials in and out, and handling renewals and holds.
Provide customer service by answering questions and assisting with inquiries.
Process payments for fines and fees.
Maintain accurate patron records.
Supervise part-time staff in the absence of the Branch Librarian.
Generate cash reports.
Decorate their department.
Ensure materials are properly shelved.