Clerk I - Circulation

ELKHART PUBLIC LIBRARY•Cleveland, IN

3d•$15 - $19•Onsite

About The Position

The Circulation Clerk serves patrons by issuing library cards and maintaining registrations; handling all transactions related to the circulation of library materials, assisting in collection development; and creating a helpful, welcoming environment for all library visitors. This is a part-time position requiring 12 hours per week, with two to three evening (4-7 pm) shifts per week and alternating Saturdays (9 am-3 pm).

Requirements

Minimum of High School Diploma or equivalent required
Ability to deal tactfully and courteously in person and on the telephone with people of all ages in a business and public service context, and with professional colleagues
Ability to learn and adapt
Basic clerical, computer and mathematical skills
A general knowledge of standard office equipment
Ability to apply common sense understanding to follow written and verbal instructions
Ability to work independently and as part of a team
Above-average written and oral language and communication skills
Ability to read and comprehend written instructions and business correspondence
Ability to effectively write routine reports and business correspondences
Ability to effectively present information and respond to questions from Library personnel and the general public in one-to-one and group situations
Effective communication skills, including the ability to convey information verbally or through other means
Ability to perform tasks that may require visual and auditory acuity
Ability to remain in seated or standing position for prolonged periods
Ability to perform tasks that may require reaching, either independently or with assistance
Ability to occasionally perform tasks that may involve climbing, balancing, stooping, kneeling, or crawling
Ability to perform job duties in a variety of environmental conditions, which may include extreme fluctuations in temperature.
Ability to occasionally lift or move objects weighting up to 40 pounds

Nice To Haves

Prior library experience preferred

Responsibilities

Creates and maintains patron accounts.
Circulates materials: checks in and out; pulls and routes holds, etc.
Handles financial transactions at circulation desk and public copiers.
Performs opening and closing tasks as assigned.
Selects materials and/or performs collection maintenance as assigned, with oversight from the appropriate collection manager(s) and approval of the department head.
Provides customer service at the Circulation Desk and at other public desks in the library.
Performs designated administrative and/or clerical duties per specified Work Instructions.
Follows established Library and personnel policy, procedures and work standards.
Attends work regularly, on time, and as scheduled.
Exhibits welcoming, helpful, positive and friendly behavior to all patrons, staff and guests at all times in all communications formats (verbal and non-verbal).
Maintains confidentiality of sensitive information.
Regularly monitors Library communication venues including but not limited to employee email, staff bulletin boards and the intranet.
Participates in meetings, conferences, continuing education, community engagement, and special projects as required by the Elkhart Public Library or as dictated by professional commitment.
Addresses, or assists in addressing, issues and concerns related to the safety of Library staff and users as well as the security and maintenance of Library buildings and equipment.