Circulation Clerk

City of Racine•Library 75 7th Street, WI

8d•Onsite

About The Position

Racine Public Library is a learning institution. It is expected that all employees be flexible, responsive to change, and take a leadership role when necessary. Employees will contribute to a positive customer experience with the public and co-workers. Essential duties may change in response to evolving community needs. Under the working supervision of the Circulation Lead Worker, and the departmental supervision of the Circulation Supervisor, this position is responsible for giving the public a satisfactory experience at the library while assisting in both the circulation of library materials and in the processes of sorting, shelving and maintaining collection order of library materials. This position is part-time and scheduled between 20 to 24 hours per week, with the specific schedule being based on departmental needs. Evenings and rotating weekend hours are required.

Requirements

Ability to sort materials in proper shelf order
Ability and stamina to physically perform all the necessary tasks assigned to the position
Ability to work in a stressful environment
Ability to use personal judgement to effectively problem-solve
Ability to work with the public and other staff members politely and with respect
Ability to communicate effectively in a pleasant and professional manner
High school diploma or equivalent

Nice To Haves

Library experience
Customer service experience
Bilingual proficiency (Spanish/English)

Responsibilities

Maintain a consistent and reliable attendance record.
Answers general inquiries of library services and gives directions
Assist patrons with all aspects checking items out and in, placing holds, advising and collection of monies owed and handling disputes regarding their accounts
Registers patrons for library cards and maintains their accounts
Locates materials for patrons and fill holds
Check in and sort library materials using automated material handler (AMH) RFID sorter for shelving and consortium delivery
Shelve materials in proper order in areas assigned
Maintains orderliness of collections
Assist patrons in the use of printers, microfilm reader, photocopier, scanner and fax machine
Performs any assigned duties of Circulation
Performs all Clerk level duties in the library as assigned
Performs other duties as assigned by Circulation Supervisor, Lead Worker or Assistant
Participates on various library teams as needed