About The Position

This position is responsible for providing customer service to prospective and current students and guests, assisting with campus visits and recruiting events, preparing correspondence and reports, processing department mail and information, assisting with applications, and receiving incoming transcripts. The role also involves promoting a culture of belonging and supporting the college's policies related to access, fair employment, and equal opportunities.

Requirements

  • High School graduate or GED.
  • Minimum of two (2) years’ data entry/clerical experience or one (1) year of office experience plus one (1) year of related coursework or data entry training.

Responsibilities

  • Deliver positive, welcoming assistance to prospective and current students and guests.
  • Respond to inquiries and initiate conversations with students in person, by phone, email, text, and/or mail.
  • Schedule campus visits and activities held at Lincoln Campus; schedule advising appointments.
  • Lead campus tours for prospective students and families, special guests, groups, and SCC students, staff, and faculty as requested.
  • Conduct individual meetings with prospective students and families during campus visits and recruiting events.
  • Assist with administrative tasks for recruiting events and tours.
  • Utilize the College’s student information system to create correspondence informing applicants of required admission materials, incomplete files, and notice of acceptance.
  • Maintain files, collate required documentation, and create labels.
  • Open and process incoming mail.
  • Prepare outgoing mail for the Admissions Office.
  • Enter prospective student data into the Student Information System.
  • Prepare and mail material to students.
  • Enter appointment notes into the database.
  • Produce reports to summarize Admissions Office activities.
  • Assist with processing admissions applications by inputting data, including the review and updating of student mailing addresses, and verifying the accuracy of the data.
  • Record the receipt of incoming high school and college transcripts to the student’s file, noting such things as dates of attendance, graduation date, class rank, GPA, etc., and forward transcripts to other offices as appropriate.
  • Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute.
  • Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment.
  • Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.
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