Administrative Assistant - Front Desk

INH Property Management•Waite Park, MN

1d•$18 - $21•Onsite

About The Position

INH Property Management is seeking a full-time Administrative Assistant - Front Desk to support daily operations and help ensure efficient office management, client communication, and property-related tasks. As the initial contact for customers and clients, this person should provide excellent customer service and be a problem-solver. The role is hourly, onsite in Waite Park, Minnesota, Monday through Friday, and is expected to work 40 hours per week. The position provides front-desk coverage and administrative support to the Property Manager and property management office. Duties include responding to visitor and tenant inquiries, coordinating communications and maintenance follow-up, assisting with financial and leasing administration, maintaining property records, and supporting inspections, showings, and resident transitions.

Requirements

High school diploma or equivalent.
Previous administrative assistant or receptionist experience; property management or real estate experience is preferred.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Excellent customer service and time management skills.
Ability to take initiative and solve problems.
Strong organizational and attention-to-detail skills, with the ability to prioritize and manage multiple tasks simultaneously.
Ability to work independently and as part of a team.

Nice To Haves

Associate or bachelor's degree in business administration, real estate, or a related field.
Experience in property management or real estate.
Familiarity with property management software such as Yardi.

Responsibilities

Greet visitors, determine the purpose of their visit, and direct them appropriately.
Answer, screen, and transfer incoming calls.
Collect, sort, and distribute mail and deliveries.
Order, track, and manage office supplies.
Submit rental verifications.
Provide administrative assistance to the Property Manager to support the daily operations of the property management office.
Handle tenant inquiries by phone, email, and in person, addressing concerns or directing them to the appropriate department or person.
Record and follow up on maintenance requests, support timely resolution, and keep tenants and contractors informed.
Assist with invoicing and payment tracking, including rent collection, account reconciliations, and processing vendor payments.
Maintain organized property-related files, including tenant files, lease agreements, maintenance records, and financial reports.
Assist with scheduling property inspections and showings for prospective tenants, and coordinate move-ins and move-outs.
Enter leasing activity, tenant status, and property condition data into property management software.