Administrative Assistant / Customer Service

Weckworth Manufacturing Inc.•Haysville, KS

2d•Onsite

About The Position

This role requires someone who is administratively proficient, highly organized, and confident working with Microsoft 365 applications—especially Excel. Clear communication, strong follow-through, and a customer-focused mindset are essential.

Requirements

Prior experience in an administrative, customer service, or contract support role preferred
Competent in Microsoft 365 (Excel, Outlook, Word; SharePoint a plus)
Solid Excel skills: filtering, formulas, formatting, etc.
Strong customer service and interpersonal communication skills
High attention to detail with a focus on accuracy and compliance
Ability to manage multiple priorities and meet deadlines
Highly organized and dependable
High school diploma or GED

Nice To Haves

SharePoint a plus

Responsibilities

Enter, review, and maintain accurate data in spreadsheets, systems, and internal records
Create and manage reports using Excel and other Microsoft 365 tools
Support document preparation, file management, and internal process tracking
Route communications appropriately and follow up on outstanding items
Assist with digital filing and general administrative tasks
Proactively identify ways to improve workflow – Looking for someone who brings ideas
Serve as a point of contact for customer inquiries via phone and email
Coordinate with internal departments (production, quality, shipping) to ensure customer needs are met
Track and follow up on customer requests to ensure satisfaction
Maintain accurate records of customer communications and interactions
Assist in the preparation, review, and maintenance of customer contracts
Track contract requirements, deadlines, and deliverables to ensure timely completion
Coordinate with internal stakeholders to gather required contract information
Assist with contract modifications, renewals, and closeout activities