Construction Customer Service Representative- Weekly Pay- $20/hr
About The Position
We are seeking a dependable and detail-oriented Administrative Assistant / Customer Service Representative to support daily office operations and customer service functions within a growing construction products environment. This role is ideal for someone with strong math skills, excellent communication abilities, and a customer-focused mindset. The position will support sales and administrative activities, including customer service, order processing, invoicing, and product-related calculations. There are opportunities for cross-training and professional growth into expanded sales and office support functions.
Requirements
- Strong math skills required, including the ability to perform accurate calculations.
- Previous customer service, administrative, or order entry experience preferred.
- Construction, manufacturing, building materials, or related industry experience is a plus.
- Strong verbal and written communication skills.
- Proficiency with computers, data entry, and office software.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Professional, dependable, and customer-focused attitude.
Nice To Haves
- Experience with order processing or invoicing.
- Ability to learn technical products and industry terminology.
- Strong problem-solving and critical-thinking abilities.
- Comfortable handling high-volume phone calls and customer interactions.
Responsibilities
- Answer incoming phone calls and provide exceptional customer service.
- Respond to customer and internal email inquiries in a timely manner.
- Assist customers with product information, order status updates, and general inquiries.
- Maintain professionalism and work independently with minimal supervision.
- Support walk-in customers and provide a positive customer experience.
- Accurately enter and process customer orders.
- Perform filing, recordkeeping, and general administrative support.
- Learn and utilize company software for quotes, orders, and product information.
- Assist with invoicing and related documentation once trained.
- Maintain accurate records and ensure data entry accuracy.
- Complete measurement-based calculations and product quantity calculations.
- Assist customers in determining appropriate products and components for their projects.
- Develop knowledge of product lines and specifications.
- Provide secondary support for additional product divisions after training.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
