Administrative Assistant (Community Development)

City & Borough of Juneau • Juneau, AK

8d • Hybrid

About The Position

The Community Development Department is hiring an Administrative Assistant to join our team. Our mission is to facilitate sustainable development in Juneau. This is an entry-level position, working under the direction of the department Director, as part of a team with the Administrative Officer and Administrative Coordinator. The position is the primary support staff for the Planning Commission, responsible for public notices, editing and proofreading legal documents, staff reports, and agendas, creating meeting packets, and other tasks related to cases. The AA assists with the development and implementation of workflows and procedures related to the permitting system. The AA assists the staff in the day-to-day activities of CDD and regularly interacts with the City Clerk’s Office and other CBJ departments. Routine duties may include writing and responding to emails, answering phones, managing office supplies, and providing excellent customer service both internally and externally. The AA uses and maintains multiple calendars to arrange and track meetings and deadlines. This position requires a great deal of desk and computer work, including reading and reviewing documents, typing, and data entry. The AA delivers, retrieves, and distributes department mail and other items daily. The AA occasionally runs errands, shops for supplies, and performs additional duties as assigned.

Requirements

• High School graduation or the equivalent.
• Six (6) months of clerical experience.
• Proficiency in computer functions such as word processing, spreadsheets, and email is essential.
• Excellent proofreading skills and strong attention to detail.
• Proficiency in touch typing is required.
• Effective communication and collaboration with coworkers are essential to ensure tasks are completed efficiently.
• Strong time and task management skills, ensuring productivity and the ability to meet deadlines.
• Ability to multi-task and prioritize, especially in the face of frequent interruptions, is key.
• Must maintain a professional and courteous demeanor when interacting with customers, both internal and external.
• Ability to comprehend and fulfill legal, departmental, and other requirements.
• A valid Driver’s license at time of appointment and for continued employment.

Nice To Haves

• Experience working with software programs such as Govern or Tyler Tech is desired but can be learned on the job as needed.

Responsibilities

• Provides administrative support for the Community Development Department (CDD) of the City and Borough of Juneau (CBJ).
• Primary support staff for the Planning Commission, responsible for public notices, editing and proofreading legal documents, staff reports, and agendas, creating meeting packets, and other tasks related to cases.
• Assists with the development and implementation of workflows and procedures related to the permitting system.
• Assists the staff in the day-to-day activities of CDD and regularly interacts with the City Clerk’s Office and other CBJ departments.
• Writes and responds to emails, answers phones, manages office supplies, and provides excellent customer service both internally and externally.
• Uses and maintains multiple calendars to arrange and track meetings and deadlines.
• Delivers, retrieves, and distributes department mail and other items daily.
• Occasionally runs errands, shops for supplies, and performs additional duties as assigned.

Benefits

• Commitment to professionalism and career enhancement
• Routine that supports life outside of work
• Flexibility to meet scheduling needs or requests
• Eligible for telework and remote work scheduling options after one year, subject to supervisor approval.
• Paid, covered, parking is provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED