Administrative Assistant, Commerce

Universal Music Group•New York, NY

3d•$40,520 - $45,000•Onsite

About The Position

Universal Music Group (UMG) is seeking a highly organized and motivated Administrative Assistant to join their Commerce team. This entry-level role will support initiatives across streaming and physical retail partners, focusing on priority releases, partner relationships, and operational workflows. The ideal candidate should possess strong organizational skills, excellent communication abilities, and the capacity to handle sensitive information with professionalism and discretion.

Requirements

1+ year of relevant experience in an administrative or coordination role, preferably in entertainment, media, or a fast-paced corporate environment.
Bachelor’s degree in Music, Business, Marketing, Communications, or related field (or equivalent experience).
Experience booking travel and processing expense reports.
Strong written and verbal communication skills with the ability to interact professionally at all levels.
High attention to detail and exceptional organizational skills.
Ability to manage multiple priorities, shift quickly between tasks, and work proactively.
Proficiency in Microsoft Office and Google Workspace.
A passion for music, commerce, digital platforms, and understanding consumer behavior in both streaming and physical retail environments.

Nice To Haves

Prior experience at a music label, distributor, agency, or PR firm is a plus but not required.
Familiarity with presentation design tools is highly valued.

Responsibilities

Provide day-to-day administrative support to the Commerce team, assisting with organization, logistics, and team coordination.
Manage and maintain complex and fluctuating calendars, including scheduling internal meetings, cross-department touchbases, and partner calls across multiple time zones.
Coordinate and book domestic and international travel; prepare detailed itineraries.
Process and track travel & entertainment (T&E) and other departmental expenses.
Assist with tracking project timelines, major release schedules, promotional rollouts, and key deadlines.
Maintain organized status reports, partner grids, and internal trackers.
Support meeting preparation: gather materials, circulate agendas, take notes, and ensure follow-up on action items.
Help coordinate partner-facing events, showcases, presentations, and internal team gatherings.
Build and maintain sales reports, weekly internal trackers, and performance summaries for both streaming and physical partners.
Monitor release updates, chart movements, consumption data, and metadata accuracy.
Design and assemble visual marketing decks, partner presentations, and internal briefing documents.
Assist with communications between internal teams (Marketing, Commercial Strategy, Production, Finance, Label Partners, etc.) and external streaming/retail partners.
Organize incoming meeting requests, prioritize based on urgency, and help manage team workflows.

Benefits

Comprehensive medical, dental, and vision coverage
100% coverage for out-patient in-network mental health services
Fertility coverage for eligible medical plan participants
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
Student Loan Repayment Assistance
Tuition Reimbursement
401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent