About The Position

Penn Engineering's world-acclaimed faculty, state-of-the-art research laboratories and highly interdisciplinary curricula offer an experience that is unparalleled. Innovation and technology drive every program and transform the fundamentals of what future engineers are learning. The Administrative Assistant for the Computer and Information Science Department in Penn Engineering will perform various administrative functions, including managing all aspects of the reception office, interacting with visitors to the office, directing and responding to inquiries, providing administrative support to faculty, supporting course web sites, maintaining course materials, coordinating meetings, and assisting with special projects.

Requirements

  • High School diploma or GED, with three to five years of related experience, or an equivalent combination of education and experience.
  • Proficient computer skills; experience working with Microsoft Office
  • Ability to multitask, identify mission critical priorities, with strong follow up and closure skills
  • Excellent interpersonal, communication and organizational skills.
  • Must be able to work well in a team environment and independently on specialized assignments.

Nice To Haves

  • Previous experience working in an academic environment preferred.
  • Candidates must submit a cover letter to be considered for this position.

Responsibilities

  • Manage and maintain the Computer and Information Science (CIS) Front Office, serving as the primary point of contact and welcoming presence for the CIS Department.
  • Welcome and assist visitors, faculty, students, and staff; respond to and direct inquiries received in person, by email and phone, and through Freshservice; coordinate mail, packages, and deliveries; maintain departmental mailboxes; schedule conference rooms; maintain key inventory and equipment sign-out records; and monitor, stock, and order office, kitchen, coffee, beverage, and other departmental supplies.
  • Coordinate departmental catering needs, including placing orders, communicating with caterers, and overseeing conference room setup and breakdown for meetings, seminars, and events.
  • Coordinate and process travel arrangements and requests and serve as the primary point of contact for all departmental reimbursements, including preparing, processing, and tracking reimbursement requests and related documentation in accordance with University policies and procedures.
  • Provide administrative support to assigned faculty, including scanning and copying documents, maintaining course websites and materials, ordering textbooks and instructional materials, coordinating faculty and teaching assistant (TA) meetings, scheduling rooms, handling correspondence, and assisting with travel arrangements and related administrative needs.
  • Provide administrative support to the Department Chair and Director, including assisting with special projects, seminars, departmental initiatives, and events and coordinating follow-up activities as needed.
  • Perform other related administrative and departmental duties as assigned.

Benefits

  • Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits
  • Flexible spending accounts for health care and dependent care expenses
  • Tuition assistance for employees, spouses, and dependent children
  • Generous retirement plans (Basic, Matching, and Supplemental)
  • Substantial amount of time away from work
  • Long-Term Care Insurance
  • Wellness and Work-life Resources
  • Professional and Personal Development resources
  • Access to a wide range of University resources, cultural and recreational activities
  • Discounts on arts and entertainment, transportation, mortgages, and other goods and services
  • Flexible work options
  • Home Ownership Services (forgivable loan for eligible employees)
  • Adoption Assistance
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