Administrative Assistant - Adult Services (3 Month Contract)

Extend-A-Family Waterloo Region•Kitchener, ON

5d•Hybrid

About The Position

This position is funded by the Canada Summer Jobs program and requires applicants to meet specific youth participation criteria. The Administrative Assistant will support the Adult Team Coordinators in delivering services and programs to individuals with developmental disabilities. This role involves assisting with payment processing, helping individuals access community services, and problem-solving to meet the needs and goals of adults supported. The position reports to the Program Manager and is responsible for ensuring the provision of services offered by Extend-A-Family Waterloo Region to individuals with developmental and/or physical disabilities and their families.

Requirements

Applicants must meet the criteria for youth participation under the Canada Summer Jobs Program.
Direct experience working with people who have developmental and physical disabilities and their families or other networks.
Highly developed interpersonal and problem solving skills.
Excellent organizational and time management skills, oral and written communication skills.
Ability to multi-task and to work well under pressure, both independently and as part of a team.
Working knowledge of computer applications (ie. word processing, database, email and internet use).

Nice To Haves

Mental health experience and education an asset.
Knowledge of local community resources and services as an asset.

Responsibilities

Provide administrative support on behalf of families and individuals served, including receiving and verifying reimbursement information, formatting submissions for the finance team, identifying missing information, and referring to team members for follow-up.
Remain up to date on changing guidelines and funder expectations.
Maintain strict confidentiality for service users.
Attend supervision meetings with the Program Manager.
Attend weekly meetings focused on team and organizational updating and development.
Participate in internal/external committees with approval and direction of the organization.
Undertake key activities and new ventures, in conjunction with or as assigned by the Director of Programs, Organizational Development Director and/or Executive Director.
Promote growth of an organizational culture that is both inclusive and anti-oppressive.
Participate in ongoing personal and professional development opportunities.